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- YoWorld Forums > YoWorld Mobile Companion App > free felt bar was charged for ????

cinderella
YoRegular

Status:
Registered: Sep 12, 2009
Posts: 377

Mon May 28, 2018 3:54 pm
when logging into yw i received a pop-up thanking me for playing yw companion and offering a free felt bar, after clicking on it to claim it it charged me 5 yc, see included screenshot, please credit the 5 yc back to my account, thank you Image Image

Denna
YoFiend

Status:
Registered: Feb 25, 2009
Posts: 17474

Mon May 28, 2018 5:16 pm
Huh, I hope you get your answer soon... :eh:

cinderella
YoRegular

Status:
Registered: Sep 12, 2009
Posts: 377

Fri Jun 01, 2018 1:51 pm
I see again no response, I want my 5yc back this is sad :(

Viking Jess
YoWorld Community Manager

Status:
Registered: n/a
Posts: 9998

Fri Jun 01, 2018 2:13 pm
Can you check the Log tab above YoWorld? A refund was processed on Monday, so you should see your YoCash back there :)

cinderella
YoRegular

Status:
Registered: Sep 12, 2009
Posts: 377

Tue Oct 02, 2018 9:20 pm
I checked my log the 5 yc was not credited back to my account . :( not sure who you refunded but it was not me .see log below
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