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TAG
YoRookie

Status:
Registered: May 13, 2008
Posts: 10

Thu Nov 01, 2018 3:55 pm
I haven’t been able to login to yoworld mobile companion app since the update. The login error message keeps flashing. A yoworld account is required to use this companion app. Please visit yoworld on Facebook. - done that and still can't get in. There is a message at the bottom "report all account issues at apps.facebook.com/playyoworld". I typed that address in and nothing.
Anybody have any idea how to fix this bug?

Viking Jess
YoWorld Community Manager

Status:
Registered: n/a
Posts: 9998

Thu Nov 01, 2018 4:22 pm
It looks like your App may have lost its connection to your Facebook account. I'd suggest uninstalling and reinstalling the App (your progress is tied to your Yo account, which uses your Facebook credentials, so you won't lose anything!) - let us know if that doesn't help! :heart:

TAG
YoRookie

Status:
Registered: May 13, 2008
Posts: 10

Sun Nov 11, 2018 3:03 pm
I tried your suggestion and it didnt fix the problem. There is a message that says I am connected to Facebook and the yoworld music is playing, but it wont open. Now what?

TAG
YoRookie

Status:
Registered: May 13, 2008
Posts: 10

Sat Jan 19, 2019 5:47 pm
Viking Jess wrote:It looks like your App may have lost its connection to your Facebook account. I'd suggest uninstalling and reinstalling the App (your progress is tied to your Yo account, which uses your Facebook credentials, so you won't lose anything!) - let us know if that doesn't help! :heart:

T
Still not able to play! Now what?

Katrina
YoNewbie

Status:
Registered: Apr 29, 2015
Posts: 4

Sun Jan 20, 2019 1:11 am
Hi, I feel kinda stupid for asking this but what are the marbles in the yoworld cell phone app game? I don't know what they are and I'm not getting credit for finding the little white round things which could be Pearl's or marbles. On which level would I find the marbles?
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