Yoville Community Site

YoVille will NEVER ask for your password, so please be wary of malicious emails and/or forum posts that request your password, including via web links.

YoVille Community Forum

You are not logged in. Viewing as Guest

1234

- YoWorld Forums > YoWorld Mobile Companion App > App won't load....

BykaChic
YoBeliever

Status:
Registered: Nov 10, 2009
Posts: 12070

Wed Jun 14, 2017 12:42 am

Since yesterday. I see the logo, blue screen and clouds moving but it won't connect to fb. Should I uninstall it and reinstall?

BykaChic
YoBeliever

Status:
Registered: Nov 10, 2009
Posts: 12070

Wed Jun 14, 2017 3:32 pm

Gave up. Deleted the app.

NoahxRPPxRPA
YoDedicated

Status:
Registered: Aug 18, 2014
Posts: 5630

Mon Jun 19, 2017 10:30 pm

BykaChic (134177197) wrote:Gave up. Deleted the app.

I wish BVG wouldn't surprise us with an App that is supposed to be good, then throw it off and blow off the players. Gambling sucks butt, and now they don't do any updates for it.. huh???

BykaChic
YoBeliever

Status:
Registered: Nov 10, 2009
Posts: 12070

Tue Jun 20, 2017 9:51 pm

Never could get it to work again. It's been since the 13th when it stopped working. I bought a new phone today, the Moto Z because it was time....downloaded the app...same thing. Been a week and no reply for a fix so hell with it. I just uninstalled it again. :grr

Toink Toink
YoEnthusiast

Status:
Registered: Aug 27, 2009
Posts: 9672

Wed Jun 21, 2017 4:16 am

I posted in another thread so here it is again. Good luck.

Android
----------
Assuming you have logout of the facebook on the device (logout of facebook app if you have it installed and also facebook in any browser you are using on the phone if you use facebook via browser), there should be under your application settings in the phone settings to clear cache and clear data for Yoworld Mobile. Then try Yomo again. It will either take you to the facebook app to login or to a default browser of the phone. If default browser is not available, goto your phone settings to turn the browser on.

Iphone
---------
Goto facebook app on iphone. Clicked the 3 bar lines at the bottom right, scroll down and logout of the facebook. Also logout from any other browser in the phone if you use fb in that browser.

Then check Safari to see if it is available on the phone as that is the default browser. In iphone settings goto General --> Restrictions --> Toggle the button to On to make use of Safari. Don't have to do this if already have Safari but on my phone Safari was off.

Next goto the Yomo app, if can login good no need to proceed to next few steps. But if want to change to a different login (in the cases where households using the same phone) then goto Yomo app settings (the wheel looking thingy) and logout. Still in Yomo app, it shows a Login with facebook button, clicked it, it took me to some options to login, says 1) login with the facebook app that is on the iphone or 2) login with telephone or email. I chose option 1 to login with the facebook app that is on the iphone. Popup appear I click Open button. Then keyed-in my facebook email and password. It says you have already authorised Yoworld so I click Ok button. It will open up Yomo automatically and I'm back in again.

Note: Facebook app in phone may need to update to latest version cause the fb app may not open if it needs to be updated.

BykaChic
YoBeliever

Status:
Registered: Nov 10, 2009
Posts: 12070

Thu Jun 22, 2017 4:42 pm

Toink Toink (117686344) wrote:I posted in another thread so here it is again. Good luck.

Android
----------
Assuming you have logout of the facebook on the device (logout of facebook app if you have it installed and also facebook in any browser you are using on the phone if you use facebook via browser), there should be under your application settings in the phone settings to clear cache and clear data for Yoworld Mobile. Then try Yomo again. It will either take you to the facebook app to login or to a default browser of the phone. If default browser is not available, goto your phone settings to turn the browser on.

Iphone
---------
Goto facebook app on iphone. Clicked the 3 bar lines at the bottom right, scroll down and logout of the facebook. Also logout from any other browser in the phone if you use fb in that browser.

Then check Safari to see if it is available on the phone as that is the default browser. In iphone settings goto General --> Restrictions --> Toggle the button to On to make use of Safari. Don't have to do this if already have Safari but on my phone Safari was off.

Next goto the Yomo app, if can login good no need to proceed to next few steps. But if want to change to a different login (in the cases where households using the same phone) then goto Yomo app settings (the wheel looking thingy) and logout. Still in Yomo app, it shows a Login with facebook button, clicked it, it took me to some options to login, says 1) login with the facebook app that is on the iphone or 2) login with telephone or email. I chose option 1 to login with the facebook app that is on the iphone. Popup appear I click Open button. Then keyed-in my facebook email and password. It says you have already authorised Yoworld so I click Ok button. It will open up Yomo automatically and I'm back in again.

Note: Facebook app in phone may need to update to latest version cause the fb app may not open if it needs to be updated.

Thanks Toink......still not working. Tried your suggestion. Sent a ticket in on the 13th and still nothing....guess they aren't that concerned with me playing it. I just uninstalled it. I'm over it. Thank you though.

j9 2009
YoSupporter

Status:
Registered: Aug 31, 2009
Posts: 619

Fri Jun 23, 2017 1:35 pm

BykaChic (134177197) wrote:Since yesterday. I see the logo, blue screen and clouds moving but it won't connect to fb. Should I uninstall it and reinstall?

Now mine is doing the same thing :grr

I should have listened to you BykaChic and transferred my currency :'(

XxCHARLxX
YoRegular

Status:
Registered: May 13, 2009
Posts: 277

Fri Jun 23, 2017 1:41 pm

NOOO my app wont load either for the past 2 hours !
when are we even getting more levels love it when it works but stuck on level 50 forever ! really need to get on it bvg please

Mark
YoGroupie

Status:
Registered: May 30, 2009
Posts: 4092

Fri Jun 23, 2017 2:20 pm

Last update were January this year.... it does need updating for sure

vixen
YoNewbie

Status:
Registered: Jun 24, 2009
Posts: 2

Fri Jun 23, 2017 2:25 pm

Having the same problem. I have uninstalled, reinstalled, logged back in to facebook, cleared cache & data, but it still will not load. I have over six and a half million coins in the app at the moment. Wonder if it will get sorted out, come on BVG help your faithful players of both this & yoworld out.

Lainie
YoCrazy

Status:
Registered: Sep 23, 2009
Posts: 24485

Fri Jun 23, 2017 2:55 pm

not loading for me... but it's not that important. I've been waiting for something new since February. But I would have loved to have finished my daily quest habit... :haha:

Mark
YoGroupie

Status:
Registered: May 30, 2009
Posts: 4092

Fri Jun 23, 2017 2:58 pm

It's offline, looks like bvg has turned it off for maintenance

Lainie
YoCrazy

Status:
Registered: Sep 23, 2009
Posts: 24485

Fri Jun 23, 2017 3:28 pm

Been off for a couple of hours now.. :sad:

OMG SHOES
YoFan

Status:
Registered: Aug 19, 2008
Posts: 1969

Fri Jun 23, 2017 3:39 pm

Mark (103975844) wrote:It's offline, looks like bvg has turned it off for maintenance

Lainie (124009750) wrote:Been off for a couple of hours now..

Glad to see it's not just me. I thought my internet was acting up. :dizzy:

Tester
YoNewbie

Status:
Registered: Aug 19, 2010
Posts: 2

Fri Jun 23, 2017 3:42 pm

sad am not the only one but glad at the same time since i wasn't getting any prices up to level 25

Kivalina
YoFollower

Status:
Registered: Mar 05, 2009
Posts: 1126

Fri Jun 23, 2017 4:52 pm

Here I am to complain about same thing.So do we get reimbursed for all the money we are loosing.LOL Opps sorry must have been sleeping and trying again.

Kivalina
YoFollower

Status:
Registered: Mar 05, 2009
Posts: 1126

Fri Jun 23, 2017 4:58 pm