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- YoWorld Forums > YoWorld Mobile Companion App > Can't accept terms and conditions

Cheyenne
YoNewbie

Status:
Registered: Nov 03, 2016
Posts: 2

Thu Nov 15, 2018 8:25 am
i installed the app the loged into my facebook which sent me back to the app and I now cant get past a window that says we have updated our terms of service and privacy policy to make them clearer and address the new GDPR privacy laws. you must log in to your facebook account via apps.facebook.com/playyoworld and read and accept the terms before you may continue. what now?

ijOjO uK
Moderator

Status:
Registered: Jul 23, 2009
Posts: 14008

Thu Nov 15, 2018 7:29 pm
Welcome to the forums Cheyenne.

Are you using the app on iOS? If you are and have already done a hard reboot of your device, I would suggest deleting and then reinstalling the app. That should get it working as it should. If that doesn't work your next step would be to use the Help tab in game and send in a ticket to the Vikings.

Chloe
YoNewbie

Status:
Registered: Apr 21, 2011
Posts: 1

Tue Jan 22, 2019 3:18 pm
Can you give me the terms of service link because I can’t find it please

robslicious
YoNewbie

Status:
Registered: Jun 01, 2008
Posts: 1

Wed Jan 30, 2019 11:42 am
Tried all the suggestions! Still stuck

yoohoo
YoNovice

Status:
Registered: Nov 15, 2009
Posts: 45

Sat Feb 02, 2019 5:26 pm
I'm stuck also

Winnie
YoNewbie

Status:
Registered: Jan 26, 2010
Posts: 2

Tue Feb 05, 2019 2:14 pm
Has anyone figured it out yet? Mine is currently not working either.
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