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- YoWorld Forums > YoWorld Mobile Companion App > SWITCHING USERS ISSUE

1Nik Wish
YoSupporter

Status:
Registered: Nov 01, 2008
Posts: 598

Thu May 07, 2020 5:43 pm

Forced to install update. Got it done.
Tried to log out and the hubby tried to log in. Failed. The usual log in screen has been replaced with a m.facebook stupid messenger window that does not give me the option to change myself out and my husband in. Has anyone got a solution has anyone else got this problem????????????

1Nik Wish
YoSupporter

Status:
Registered: Nov 01, 2008
Posts: 598

Thu May 07, 2020 5:54 pm

Loged me out of messenger and logged my sons account in to see if it made a difference. Nope not a thing it still logs me straight back in even though I loged myself out.

Vicious Vince
YoNewbie

Status:
Registered: Apr 02, 2009
Posts: 4

Sat May 16, 2020 4:09 pm

Having the same issue. I log out of FB app and everything but it will only log into one account. I hope they fix this.

Mayo Warrior
YoAficionado

Status:
Registered: Apr 10, 2012
Posts: 3085

Sat May 30, 2020 1:49 pm

Have you tried uninstalling the app and reinstalling the app again?

Asteroid
YoApprentice

Status:
Registered: Oct 28, 2018
Posts: 100

Mon Jul 20, 2020 11:01 pm

Was anyone able to resolve this issue? Thnx

1Nik Wish
YoSupporter

Status:
Registered: Nov 01, 2008
Posts: 598

Fri Jul 31, 2020 8:01 am

Sola Plantagenet (187703872) wrote:Was anyone able to resolve this issue? Thnx

Its been a while but Im sure this was regards the phone app that the family was playing in the car on the tablet. One morning we had an update and then could not change the users. You have to log into the facebook app via google not puffin and then it will allow you to change the user for the companion app.

1Nik Wish
YoSupporter

Status:
Registered: Nov 01, 2008
Posts: 598

Fri Jul 31, 2020 8:02 am

Note: it was such a pain in the you know what that none of us has bothered plus a major family emergency has put a hold on a lot of our usual family activities.