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Missy Angel
YoAficionado

Status:
Registered: May 15, 2009
Posts: 3481

Fri Aug 08, 2025 7:40 pm
any one else having a problem clicking the participation prize for the raffle

** a floating pug that holds the balloon we got last time **

only reason I bought tickets was to get the participation prize and I can't click the thing o_o

Edit: issue resolved for me without a ticket Thank You

LindyLou Who
YoWild

Status:
Registered: Oct 03, 2009
Posts: 14821

Fri Aug 08, 2025 7:46 pm
Missy Angel (102623999) wrote:any one else having a problem clicking the participation prize for the raffle

** a floating pug that holds the balloon we got last time **

only reason I bought tickets was to get the participation prize and I can't click the thing o_o


Are you on FB sweetie I got mine off the app and I had to click the link at the bottom of the list of winners

Loie
YoBeliever

Status:
Registered: Feb 19, 2009
Posts: 11507

Fri Aug 08, 2025 7:59 pm
pug popup doesn't work for me either.

and that link doesn't work either. i'm not playing via fb, i'm using yoworld.com.

also it says "*PlayerName*" as if it's supposed to have my player name there but it's not loading right.

Image

Missy Angel
YoAficionado

Status:
Registered: May 15, 2009
Posts: 3481

Fri Aug 08, 2025 8:04 pm
Loie (9730540) wrote:pug popup doesn't work for me either.

and that link doesn't work either. i'm not playing via fb, i'm using yoworld.com.

also it says "*PlayerName*" as if it's supposed to have my player name there but it's not loading right.

Image


Thank you Loie mine is the same as yours I play on Dot.Com it says "player name" and nothing works.
hubbies is the same he just tried the FB link and nothing either

dianabanana
YoAddict

Status:
Registered: Jul 31, 2009
Posts: 18064

Fri Aug 08, 2025 8:23 pm
i got my pug this morning and had trouble clicking too. finally after about 14 clicks i got it. not nice bvg to have to work so hard for a prize

Jade
YoDedicated

Status:
Registered: Nov 24, 2009
Posts: 6108

Fri Aug 08, 2025 9:07 pm
I got mine this morning and had no problems claiming it!

Image

Fancy Nancy
YoSupporter

Status:
Registered: May 20, 2009
Posts: 654

Sat Aug 09, 2025 2:08 am
Exactly why I came to the forums tonight... to see if anyone else is having the same issue. Add me to the list!!!

Missy Angel
YoAficionado

Status:
Registered: May 15, 2009
Posts: 3481

Sat Aug 09, 2025 4:52 am
Jade (136873125) wrote:I got mine this morning and had no problems claiming it!

Image

Yours has your name if you look at Loie's pic it says "player name " theres no name on mine or lots of others
and no good sending in a ticket either its just not worth it

Smitten Kitten
Moderator

Status:
Registered: Nov 24, 2009
Posts: 25033

Sat Aug 09, 2025 8:53 am
I am unable to claim as well. This has been reported. :thumbsup:

Phyreleum
YoNovice

Status:
Registered: Mar 24, 2009
Posts: 39

Sat Aug 09, 2025 9:11 am
The pop up also hasn't appeared to some players yet :eh: :?:

Peeky Cheeks
Moderator

Status:
Registered: Oct 11, 2009
Posts: 238

Sat Aug 09, 2025 1:59 pm
please submit a help ticket attention to Viking JP and he will try to get to all of you to manually grant them until the fix is in sometime on Monday

Missy Angel
YoAficionado

Status:
Registered: May 15, 2009
Posts: 3481

Sat Aug 09, 2025 5:57 pm
Issue resolved for me without a ticket
Thank you

Cindy
YoRegular

Status:
Registered: Nov 08, 2009
Posts: 381

Sun Aug 10, 2025 4:30 am
Mine is fixed now too. Thank you! I love the little pug!!! :heart: I had forgotten all about the collection pieces from the raffles... :haha:
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