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- YoWorld Forums > YoWorld Discussions > i cannot get in the game

babycakes
YoNovice

Status:
Registered: May 23, 2009
Posts: 55

Mon Jun 23, 2014 5:01 pm

Please help... I cannot get in the game... Cleared cache, re-started laptop several times and still cannot get in... all i get is white screen... i so want to get in... been refreshing for the last hour!

SL Kraze69
YoCrazy

Status:
Registered: Mar 16, 2011
Posts: 22446

Mon Jun 23, 2014 5:02 pm

Send a ticket in, because I am having no issues here. Hope you get in soon!

TheGeneral(VaultKeeper)
YoLover

Status:
Registered: Apr 24, 2009
Posts: 2854

Mon Jun 23, 2014 5:02 pm

Try a different browser..there's many to choose from and make sure your flash is updated.

hiphop
YoFan

Status:
Registered: Jul 23, 2013
Posts: 1575

Mon Jun 23, 2014 5:06 pm

Yep as General said did you tried other browser?

Sometimes i get a white screen too but it's for just some seconds then it suddenly loads..

Reese
YoDedicated

Status:
Registered: Mar 02, 2010
Posts: 6978

Mon Jun 23, 2014 5:06 pm

also if you use an ad-blocker, make sure its turned off/paused.

but best bet is on …trying a different browser.

TheGeneral(VaultKeeper)
YoLover

Status:
Registered: Apr 24, 2009
Posts: 2854

Mon Jun 23, 2014 5:08 pm

Your firewall might be stopping you as well. Make sure you allow Yoworld through firewall.

lucks
YoAddict

Status:
Registered: Jul 15, 2013
Posts: 19748

Mon Jun 23, 2014 5:08 pm

Pour milk on your computer, then restart it, should work after that.

babycakes
YoNovice

Status:
Registered: May 23, 2009
Posts: 55

Mon Jun 23, 2014 5:10 pm

HiMom Lucks (185283611) wrote:Pour milk on your computer, then restart it, should work after that.

not funny.. u should try that on yours...

babycakes
YoNovice

Status:
Registered: May 23, 2009
Posts: 55

Mon Jun 23, 2014 5:10 pm

i was just on an hour ago and then when i refreshed, i just couldn't get back on. a change of browser is a no-no.. they're all slow...

except for what i have been using when i play yoville...

Reese
YoDedicated

Status:
Registered: Mar 02, 2010
Posts: 6978

Mon Jun 23, 2014 5:13 pm

babycakes (103307505) wrote:i was just on an hour ago and then when i refreshed, i just couldn't get back on. a change of browser is a no-no.. they're all slow... except for what i have been using when i play yoville...

Try again in a few hours… maybe something is slowing your internet down.. I know where I live my internet speed has moments were its complete ..crap (for lack of a better word) and then I just push off the game and try later and Voila.. I'm on without a hitch.

If this doenst work.. do put in a ticket with support and maybe they can assist you to get back in with other ideas etc

good luck dear

lucks
YoAddict

Status:
Registered: Jul 15, 2013
Posts: 19748

Mon Jun 23, 2014 5:14 pm

babycakes (103307505) wrote:
HiMom Lucks (185283611) wrote:Pour milk on your computer, then restart it, should work after that.

not funny.. u should try that on yours...

i did, it worked.

hiphop
YoFan

Status:
Registered: Jul 23, 2013
Posts: 1575

Mon Jun 23, 2014 5:26 pm

babycakes (103307505) wrote:i was just on an hour ago and then when i refreshed, i just couldn't get back on. a change of browser is a no-no.. they're all slow... except for what i have been using when i play yoville...

I don't know if this will help you but sometimes it helps me so try refresh your modem, you never know as other said maybe is something blocking with your internet.

By mean refresh your modem i mean go close it and open it again.