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Newbie
YoLover

Status:
Registered: Aug 28, 2012
Posts: 2692

Sat Jul 05, 2014 1:54 pm
Man that is some total BS! They need to fix this ASAP!! They should have seen something was going wrong with this many people sending in tickets. Or are they THAT oblivious!

Chicken PotPie
YoAficionado

Status:
Registered: Jan 14, 2010
Posts: 3100

Sat Jul 05, 2014 1:54 pm
ugh.. the more I hear about the auction house taking items the more leery I am to use it. :? :?

AwokenQueenTTV
YoEnthusiast

Status:
Registered: Sep 23, 2008
Posts: 7655

Sat Jul 05, 2014 1:56 pm
Milkmans Child (171744570) wrote:
Sakura Amber (2873681) wrote:Nope. I lost 2 city of love girls and some some fairy tale items. I have not received my items or heard back from BVG.

:( how longs it been?


Almost 2 weeks. I have given up. I no longer list things in the auction house. I also take it as karma cause I bought the girls for really cheap from a friend a year ago and was trying to sell them to get some coins. I shouldn't have been greedy lol. I should have just kept em lol.

SL Panic
YoAficionado

Status:
Registered: Oct 09, 2009
Posts: 3941

Sat Jul 05, 2014 1:56 pm
I lost a handheld June 25 or 26. I sent a ticket but no reply yet. I did freeze right after I put it in. It is nowhere to be found in my inventory. This has happened to several people I know of and their things were worth a lot more than mine. I am afraid to sell there for now.

Newbie
YoLover

Status:
Registered: Aug 28, 2012
Posts: 2692

Sat Jul 05, 2014 1:57 pm
Chicken Pot Pie (145421360) wrote:ugh.. the more I hear about the auction house taking items the more leery I am to use it. :? :?


A best friend of mine lost a pair of rets in the AH due to this glitch (blue, thankfully.) I havent used it.. I have been keeping my distance from AH for a few weeks now, if not a few then way more.. I'm sticking to auctions, Not risking my items getting lost, then to receive 0% help because i'm not a paying customer. :evil:

SL Panic
YoAficionado

Status:
Registered: Oct 09, 2009
Posts: 3941

Sat Jul 05, 2014 1:59 pm
Chris YWD (183671403) wrote:
Chicken Pot Pie (145421360) wrote:ugh.. the more I hear about the auction house taking items the more leery I am to use it. :? :?


A best friend of mine lost a pair of rets in the AH due to this glitch (blue, thankfully.) I havent used it.. I have been keeping my distance from AH for a few weeks now, if not a few then way more.. I'm sticking to auctions, Not risking my items getting lost, then to receive 0% help because i'm not a paying customer. :evil:


I'm sure they are helping all customers, not just paying ones!

Pinkylola
Auction House Hero

Status:
Registered: May 31, 2008
Posts: 22006

Sat Jul 05, 2014 2:03 pm
Superman SSG (161276266) wrote:
Pinkylola (235554) wrote:I put my hair in the Ah, never get the money or the hair completly lost


This is what happened to me. I haven't heard back from BVG either.




I sent 2 tickets already and nothing, still waiting!

Katchoo
YoFollower

Status:
Registered: Sep 22, 2009
Posts: 1408

Sat Jul 05, 2014 2:10 pm
Yep..lost my kentucky side wavy brown (pricey hair) last Monday. ZERO repleys from support. Makes u think twice about spending anymore real money on this game if this is how we'll be treated.

PROUD JAMAICAN
YoApprentice

Status:
Registered: Nov 11, 2008
Posts: 243

Sat Jul 05, 2014 2:23 pm
I put 09 male cupid in ah it froze then when i refresh my item was gone and its no longer in my inventory...then the other day i put large blue bear in for 6mil buy out was 6.5 mil when i went and check it sold for 2.5mil?
Im so lost and confused what the YOWORLD is going on?

Newbie
YoLover

Status:
Registered: Aug 28, 2012
Posts: 2692

Sat Jul 05, 2014 2:43 pm
PROUD JAMAICAN (4976528) wrote:I put 09 male cupid in ah it froze then when i refresh my item was gone and its no longer in my inventory...then the other day i put large blue bear in for 6mil buy out was 6.5 mil when i went and check it sold for 2.5mil?
Im so lost and confused what the YOWORLD is going on?



Now this is scary :shock:

SL Panic
YoAficionado

Status:
Registered: Oct 09, 2009
Posts: 3941

Mon Jul 07, 2014 11:57 am
Panic (127710571) wrote:I lost a handheld June 25 or 26. I sent a ticket but no reply yet. I did freeze right after I put it in. It is nowhere to be found in my inventory. This has happened to several people I know of and their things were worth a lot more than mine. I am afraid to sell there for now.


I know this an old thread, however, I wanted to update it. Yesterday I heard back on the ticket I sent for my missing item in AH. I replied with more detailed information. They were able to track my transactions and today it is back in my inventory. I hope this helps for those who are waiting to hear on their missing items. Thank you to the Vikingsā€¦<3 :D

XxCherryxX
YoGroupie

Status:
Registered: Jul 03, 2010
Posts: 4033

Mon Jul 07, 2014 12:04 pm
I lost a hat.. but i never sent a ticket because i knew that there is tons of tickets being sent.. So i let it go :lol:
But i really did not care because it was only a 40k something hat but goodluck on the rest of you getting ur items back!
:

Mel
YoNovice

Status:
Registered: Feb 10, 2009
Posts: 94

Mon Jul 07, 2014 12:20 pm
i lost at least 5 items too :( no answer yet. I'm not using AH until we get an update :(

SL Panic
YoAficionado

Status:
Registered: Oct 09, 2009
Posts: 3941

Mon Jul 07, 2014 12:41 pm
Mel (9027039) wrote:i lost at least 5 items too :( no answer yet. I'm not using AH until we get an update :(


Oh no! When did you send your ticket in Mel?

Katchoo
YoFollower

Status:
Registered: Sep 22, 2009
Posts: 1408

Mon Jul 07, 2014 12:49 pm
7 days...still waiting.

Moxii
YoDedicated

Status:
Registered: Jun 11, 2009
Posts: 7172

Mon Jul 07, 2014 12:51 pm
I lost my first item in the AH black hole yesterday.
It wasn't an expensive item, but when I went to list it, the AH froze and POOF. Item gone.
I've heard of friends losing very expensive items, and not getting positive results from customer service. :(

I'm hoping BVG is taking a serious look at what's going on...and fixes it.
AH is the only way A LOT of us buy/sell.

Hemi
YoNovice

Status:
Registered: Aug 29, 2009
Posts: 63

Mon Jul 07, 2014 12:54 pm
Same thing happened to me 2 days ago...I haven't heard anything either...

SL Panic
YoAficionado

Status:
Registered: Oct 09, 2009
Posts: 3941

Mon Jul 07, 2014 12:59 pm
As I said above, I lost my item either June 25th or 26th, and it was resolved today. Don't give up hope. It may take awhile, due to the sheer amount of tickets, but they will help you. :D

Asha
YoAficionado

Status:
Registered: Jun 05, 2009
Posts: 3034

Mon Jul 07, 2014 1:02 pm
cat in the hat (185130217) wrote:I put easter bunny slippers in AH, screen froze ,I refreshed , slippers were not at AH or in inventory, sent a ticket in, waiting for
a reply......... :?:


same thing happened to me.. screen froze item poofed:/

AwokenQueenTTV
YoEnthusiast

Status:
Registered: Sep 23, 2008
Posts: 7655

Mon Jul 07, 2014 1:06 pm
Panic (127710571) wrote:
Panic (127710571) wrote:I lost a handheld June 25 or 26. I sent a ticket but no reply yet. I did freeze right after I put it in. It is nowhere to be found in my inventory. This has happened to several people I know of and their things were worth a lot more than mine. I am afraid to sell there for now.


I know this an old thread, however, I wanted to update it. Yesterday I heard back on the ticket I sent for my missing item in AH. I replied with more detailed information. They were able to track my transactions and today it is back in my inventory. I hope this helps for those who are waiting to hear on their missing items. Thank you to the Vikingsā€¦<3 :D


Must be nice. I still have not received any word from them. It has been 2 weeks.
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