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Laila Rose
YoNovice

Status:
Registered: May 27, 2011
Posts: 57

Wed Jul 16, 2014 10:51 pm
Gary Stevenson wrote:Artists and programmers have very different jobs. New art to enjoy definitely doesn't mean we aren't working hard to fix game issues. What specific problems are you encountering?

There's a bunch of behind the scenes things that happen constantly to keep the game running and working, but liveblogging it all would be a lot of work and would prevent us from getting things done. It also wouldn't be very interesting for 99.9% of players. For example, today several developers spent a lot of time troubleshooting connection limit issues which turned out to be caused by our server hardware provider randomly dropping IPV6 support for the YoWorld servers, which was in turn causing timeouts with Facebook and long loading times, especially noticeable on gameload. It also resolved some Auction House issues too.

To reiterate, we're in this for the long haul. If we just wanted to profit and not concentrate on making the game better, we wouldn't have saved this game. There are easier ways to make money.


Well said. If you need a spokesperson contact me in about 4 years lol.

VER0NiCA
YoGroupie

Status:
Registered: Jul 10, 2010
Posts: 4710

Wed Jul 16, 2014 10:52 pm
Gary Stevenson wrote:Artists and programmers have very different jobs. New art to enjoy definitely doesn't mean we aren't working hard to fix game issues. What specific problems are you encountering?

There's a bunch of behind the scenes things that happen constantly to keep the game running and working, but liveblogging it all would be a lot of work and would prevent us from getting things done. It also wouldn't be very interesting for 99.9% of players. For example, today several developers spent a lot of time troubleshooting connection limit issues which turned out to be caused by our server hardware provider randomly dropping IPV6 support for the YoWorld servers, which was in turn causing timeouts with Facebook and long loading times, especially noticeable on gameload. It also resolved some Auction House issues too.

To reiterate, we're in this for the long haul. If we just wanted to profit and not concentrate on making the game better, we wouldn't have saved this game. There are easier ways to make money.


Well said! Many people don't realize how much work you guys are actually
doing, and pity on them for not recognizing it. This game has not ran this smoothly
in a very long time. Sure, there is going to be bugs, but what game doesn't? You guys
always strive to make progress quickly to suit us impatient players. You listen to our
needs, and suggestions, and that is something we rarely, or almost never had with previous
owners. You are an amazing company, keep doing what you guys do best :)

Rain
YoEnthusiast

Status:
Registered: Jul 28, 2009
Posts: 7966

Wed Jul 16, 2014 10:53 pm
Gary Stevenson wrote:Artists and programmers have very different jobs. New art to enjoy definitely doesn't mean we aren't working hard to fix game issues. What specific problems are you encountering?

There's a bunch of behind the scenes things that happen constantly to keep the game running and working, but liveblogging it all would be a lot of work and would prevent us from getting things done. It also wouldn't be very interesting for 99.9% of players. For example, today several developers spent a lot of time troubleshooting connection limit issues which turned out to be caused by our server hardware provider randomly dropping IPV6 support for the YoWorld servers, which was in turn causing timeouts with Facebook and long loading times, especially noticeable on gameload. It also resolved some Auction House issues too.

To reiterate, we're in this for the long haul. If we just wanted to profit and not concentrate on making the game better, we wouldn't have saved this game. There are easier ways to make money.


You and the BVG team are Awesome Sauce. You guys rock!

MandieMay
YoAficionado

Status:
Registered: Jun 22, 2012
Posts: 3545

Wed Jul 16, 2014 10:55 pm
Gary Stevenson wrote:Artists and programmers have very different jobs. New art to enjoy definitely doesn't mean we aren't working hard to fix game issues. What specific problems are you encountering?

There's a bunch of behind the scenes things that happen constantly to keep the game running and working, but liveblogging it all would be a lot of work and would prevent us from getting things done. It also wouldn't be very interesting for 99.9% of players. For example, today several developers spent a lot of time troubleshooting connection limit issues which turned out to be caused by our server hardware provider randomly dropping IPV6 support for the YoWorld servers, which was in turn causing timeouts with Facebook and long loading times, especially noticeable on gameload. It also resolved some Auction House issues too.

To reiterate, we're in this for the long haul. If we just wanted to profit and not concentrate on making the game better, we wouldn't have saved this game. There are easier ways to make money.
ty gary some people just need to calm down and appreciate what comes from all the hard work you people do

Nyx
YoAdmirer

Status:
Registered: Mar 28, 2009
Posts: 2057

Wed Jul 16, 2014 11:00 pm
Gary Stevenson wrote:Artists and programmers have very different jobs. New art to enjoy definitely doesn't mean we aren't working hard to fix game issues. What specific problems are you encountering?

There's a bunch of behind the scenes things that happen constantly to keep the game running and working, but liveblogging it all would be a lot of work and would prevent us from getting things done. It also wouldn't be very interesting for 99.9% of players. For example, today several developers spent a lot of time troubleshooting connection limit issues which turned out to be caused by our server hardware provider randomly dropping IPV6 support for the YoWorld servers, which was in turn causing timeouts with Facebook and long loading times, especially noticeable on gameload. It also resolved some Auction House issues too.

To reiterate, we're in this for the long haul. If we just wanted to profit and not concentrate on making the game better, we wouldn't have saved this game. There are easier ways to make money.


Its not likely personal, although I know it probably feels very personal to you guys. If you read the Zynga game forums at all, a lot of people had the same complaints about them, for the same reason - artists and programmers have different functions in the game. A lot of people didnt get that.

Of course the difference was Zynga (the Ninjas did try) didn't really bother to explain this to players. We never ever heard from the game developers like we do here, which is so welcome. Hopefully hearing it from the devs, people will be a bit more understanding. TY for taking the time to explain.

YvB Lycia
YoFan

Status:
Registered: Nov 14, 2009
Posts: 1771

Wed Jul 16, 2014 11:01 pm
How about you gain some patience? They haven't even owned YoWorld for a whole year yet!

Moxii
YoDedicated

Status:
Registered: Jun 11, 2009
Posts: 7172

Wed Jul 16, 2014 11:06 pm
Gary Stevenson wrote:Artists and programmers have very different jobs. New art to enjoy definitely doesn't mean we aren't working hard to fix game issues. What specific problems are you encountering?

There's a bunch of behind the scenes things that happen constantly to keep the game running and working, but liveblogging it all would be a lot of work and would prevent us from getting things done. It also wouldn't be very interesting for 99.9% of players. For example, today several developers spent a lot of time troubleshooting connection limit issues which turned out to be caused by our server hardware provider randomly dropping IPV6 support for the YoWorld servers, which was in turn causing timeouts with Facebook and long loading times, especially noticeable on gameload. It also resolved some Auction House issues too.

To reiterate, we're in this for the long haul. If we just wanted to profit and not concentrate on making the game better, we wouldn't have saved this game. There are easier ways to make money.

Just the fact that you took the time to explain this...the way you did, gives me some warm and fuzzies.
Thank you for being a visible entity here. We never had that w/Z. We had Ninjas speaking off a script. While I don't blame them for doing what they were told, it was frustrating as a paying customer to be treated like we wouldn't understand or care what the real issues were.
I appreciate your communications so much. It's another reason I feel confident that my support is going to a deserving corporation.

Ghost
YoSupporter

Status:
Registered: Mar 11, 2012
Posts: 877

Wed Jul 16, 2014 11:20 pm
Gary Stevenson wrote:Artists and programmers have very different jobs. New art to enjoy definitely doesn't mean we aren't working hard to fix game issues. What specific problems are you encountering?

There's a bunch of behind the scenes things that happen constantly to keep the game running and working, but liveblogging it all would be a lot of work and would prevent us from getting things done. It also wouldn't be very interesting for 99.9% of players. For example, today several developers spent a lot of time troubleshooting connection limit issues which turned out to be caused by our server hardware provider randomly dropping IPV6 support for the YoWorld servers, which was in turn causing timeouts with Facebook and long loading times, especially noticeable on gameload. It also resolved some Auction House issues too.

To reiterate, we're in this for the long haul. If we just wanted to profit and not concentrate on making the game better, we wouldn't have saved this game. There are easier ways to make money.



Thank You for your response! :D Ok as mentioned I have had many issues, I will list them now.

Trades constantly failing.
A/H sometimes doesn't want to open at all or when it does it says No Results Found and never shows items.
In Trade, Inventory either takes forever to load or doesn't load at all.
After both parties Agree to a Trade I freeze and have to refresh.
Gifting page, now that takes forever to load. (but Thanks for taking the limit off)
I can't seem to load one of my houses, have been trying all day, when I click it, I automatically freeze. (heaven clouds ave)
My Buddy List is ALWAYS messing up.

That is all I can think of off the top of my head but I saved one special issue for last.

I'm ALWAYS losing connection. That is the most aggravating one of them all. It drives me crazy!

Now, I really appreciate the fact that BVG decided to purchase YoVille and bring it back, I really do.
When I started back in 2009, it was what I used to escape reality at times. Like other apps/games to some people it's more than just an app/game, it's a way of life or an escape of reality as I mentioned. When I lost my old account, I never thought I would find myself back here, I lost so much, wasted money, energy and time. But I guess you could say I missed it, which is why I am back :lol: Well I really hope you all are doing whatever you can to fix all the issues YoPlayers have been encountering. Again, Thank You Very Much! :D

Ann
YoSupporter

Status:
Registered: Jul 29, 2009
Posts: 523

Wed Jul 16, 2014 11:25 pm
Hope it gets sorted out for you Invalid.

Sydnee
YoSupporter

Status:
Registered: Jan 15, 2011
Posts: 641

Wed Jul 16, 2014 11:27 pm
Rain (110294179) wrote:They've been working very hard at fixes as well as new stuff.

Here's the problem:

If they only do fixes, people complain there is no new stuff. When they do new stuff, people complain there aren't enough fixes.

My god, they've done an AMAZING job so far. Give them some time!

I second this!!

Ghost
YoSupporter

Status:
Registered: Mar 11, 2012
Posts: 877

Wed Jul 16, 2014 11:27 pm
PARiS Cx (135032774) wrote:How about you gain some patience? They haven't even owned YoWorld for a whole year yet!


I am patient, I was voicing my opinion. :D It's going on 3 months since they purchased the game, you would think, well I would think after 3 months of having the same ongoing issues, they would be permanently fixed by now. It's my opinion. Like it or Don't, I can voice it. JS :D

Ghost
YoSupporter

Status:
Registered: Mar 11, 2012
Posts: 877

Wed Jul 16, 2014 11:28 pm
Elizabeth Kat (156934082) wrote:i am gonna use this gif again

Image


Lol. :lol:

Ghost
YoSupporter

Status:
Registered: Mar 11, 2012
Posts: 877

Wed Jul 16, 2014 11:29 pm
Rain (110294179) wrote:They've been working very hard at fixes as well as new stuff.

Here's the problem:

If they only do fixes, people complain there is no new stuff. When they do new stuff, people complain there aren't enough fixes.

My god, they've done an AMAZING job so far. Give them some time!


I understand what you're saying, I guess it's like they say, sometimes you can't have the best of both worlds. :?

Ghost
YoSupporter

Status:
Registered: Mar 11, 2012
Posts: 877

Wed Jul 16, 2014 11:30 pm
Nyx (12531218) wrote:
Invalid Name (182291697) wrote:I've been having so many issues with YoWorld lately, it's ridiculous and aggravating :x Although I don't stand alone it seems nothing is really being done to fix the problems/issues the game currently has. Yet there are always new items being put out in store and when an update or maintenance happens, the problems/issues still aren't fixed. I really like YoWorld and I'm a Gold Supporter (if Platinum then Diamond was an added grade to the Supporter feature, I'm sure I'd be diamond) but all the issues I've been having are all too much. I'm considering taking a break and checking back on the game to see if changes towards the problems/issues have been made. Please try to focus on fixing the game entirely before you begin to focus on creating/making new items to further make money. Thank You :D

This would be a MUCH more constructive and useful post if you stated the exact issues you are having (and would like fixed) instead of focusing simply on how much you have paid to play. JS. :) That doesn't help anything get resolved, that prompted you to post this.


Posted. Thanks :D

Ghost
YoSupporter

Status:
Registered: Mar 11, 2012
Posts: 877

Wed Jul 16, 2014 11:30 pm
SpadesofWonder (4602029) wrote:first off turn that frown upside down :) lol and you said there are many issues with game, so what issues are you having? have you reported them? I am happy we got a new theme and new items too buy, thus I love shiny new things....happy camper here :P


Always good to see a happy camper! ;)

Ghost
YoSupporter

Status:
Registered: Mar 11, 2012
Posts: 877

Wed Jul 16, 2014 11:31 pm
Xx Lady Lovely xX (153581311) wrote:What exactly do you want fixed? List the issues at hand so they can work on them if they decide to read your feedback.


Done.Thanks! :D

Ghost
YoSupporter

Status:
Registered: Mar 11, 2012
Posts: 877

Wed Jul 16, 2014 11:31 pm
llMandee Skittlezll (183191730) wrote:Be patient they have fixed things but there still working on some. Also they have put out some new stuff


I saw that. Not my cup of tea. JS :D

shadeaux
YoFollower

Status:
Registered: Jan 16, 2010
Posts: 1175

Wed Jul 16, 2014 11:32 pm
Gary Stevenson wrote:. It also wouldn't be very interesting for 99.9% of players.




I am the .1% ! I would love to know this stuff on a daily basis :geek:

Ghost
YoSupporter

Status:
Registered: Mar 11, 2012
Posts: 877

Wed Jul 16, 2014 11:32 pm
KrAZE (175801908) wrote:If people don't make so much begging for "New items" threads on the forum, then maybe they would hold out on items. ;)


Agreed. But, not everyone will always be happy. :lol:

Ghost
YoSupporter

Status:
Registered: Mar 11, 2012
Posts: 877

Wed Jul 16, 2014 11:34 pm
WYATT (111077191) wrote:Well first this way at least they are making money, If they didn't release items they would be making no money and making more debt...
Also different teams or people work on different things.. Designers design and developers develop ;)


I get what you're saying, I didn't look at it like that, as far as the designers and developers part. :)
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