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Lynn
YoFollower

Status:
Registered: Apr 06, 2009
Posts: 1140

Wed Apr 10, 2024 1:57 pm
Also Andrew, this is a global issue, people comment about it all the time on FB, remember most players do not come on forums.

LindyLou Who
YoWild

Status:
Registered: Oct 03, 2009
Posts: 13940

Wed Apr 10, 2024 1:57 pm
Starsfan (8698959) wrote:Well I just saw this and tried it, and it actually worked- but only one time!!- I was playing on FB. Couldn't get it to work again! SO there is is a glimmer of hope?!


Mine was doing that only worked once then about a month ago it stopped working completely :sad:

Lynny
YoFan

Status:
Registered: Jun 30, 2009
Posts: 1505

Wed Apr 10, 2024 9:39 pm
This Issue is happening on all platforms. Please fix it ASAP. Your players depend on the bonus coins...Thanks!~

When I click on the camera to take a selfie, it will take it, but it doesn't do anything when I click
:rose: :rose: :rose: to share.

The CatMan
YoNovice

Status:
Registered: Apr 12, 2009
Posts: 49

Thu Apr 11, 2024 1:53 pm
The last time I took a Selfie was 5 minutes ago.

I have just discovered that now NOWHERE works for me on YoWorld.com, I lost that ability at some point in the last few days.
(I don't normally take Selfies on YoWorld.com, but a few days ago I was able to get to the Facebook Popup outside Vinny's Diner)
Now I have the same issue on YoWorld.com where outside Vinny's the Facebook popup doesn't appear.

OUTSIDE Vinny's Dinner on Facebook still works.
I'm not one of those that is having Server Snake issues with Facebook.
Can also take Selfies OUTSIDE the Bank.
Some other MAP Locations work randomly.
Have not managed to take a Selfie inside my homes or a friends house for around 2 months.
It worked one day then 2 hours later it didn't.
I was taking Selfies shortly before the new YoWorld Day, and when I went to take Selfies on the change of day the Facebook Popup didn't appear anymore.

BVG has definitely been modifying code around the Selfies as a bug that had been in the counter since back in the old Zynga days has been fixed, but did they have to break the entire system fixing it?

Using Google Chrome;
Version 122.0.6261.137 (Official Build) (64-bit)
The one that's built into this Chromebook's OS.

Rozalia
YoApprentice

Status:
Registered: Oct 04, 2009
Posts: 117

Mon Apr 15, 2024 3:44 pm
Hi Andrew,

I have Windows 10, browser Microsoft Edge. I was playing through the Facebook link. I would take the picture, but it won't post. I just noticed it 2-3 days ago. I don't take many selfies. Thanks!

Nita
YoFan

Status:
Registered: Aug 17, 2009
Posts: 1799

Mon Apr 15, 2024 4:23 pm
It worked for me today, but I have to try another time to make sure.

Nope, did not work this afternoon.

Viking Andrew
The Best Taco Artist

Status:
Registered: n/a
Posts: 5086

Tue Apr 16, 2024 11:42 am
Hey everyone,

The issue may be related to a Facebook caching problem.

If you log out of your account and log back in, it may fix the ability to share.

Could you please give this a shot and let me know if it is still not working?

If not, please take a screenshot showing what you see after you try to share for me to pass along to the dev team.

LindyLou Who
YoWild

Status:
Registered: Oct 03, 2009
Posts: 13940

Tue Apr 16, 2024 12:13 pm
Andrew I logged off of FB cleared my chrome logged back into FB and still nothing .I tried the app and nothing this is what I get still. When I click share nothing happens .
Image

Nita
YoFan

Status:
Registered: Aug 17, 2009
Posts: 1799

Tue Apr 16, 2024 7:27 pm
It worked for me this morning but not this afternoon, so what's with that????????????????

LindyLou Who
YoWild

Status:
Registered: Oct 03, 2009
Posts: 13940

Thu Apr 18, 2024 4:53 pm
:balloon:

The CatMan
YoNovice

Status:
Registered: Apr 12, 2009
Posts: 49

Sun Apr 21, 2024 8:38 am
Viking Andrew wrote:Hey everyone,

The issue may be related to a Facebook caching problem.

If you log out of your account and log back in, it may fix the ability to share.

Could you please give this a shot and let me know if it is still not working?

If not, please take a screenshot showing what you see after you try to share for me to pass along to the dev team.


Same as everyone else on YoWorld.com doesn't do the Facebook part.
(This was working outside Vinny's Diner until VERY recently.)
Am currently able to take Photos outside Vinny's Diner on Facebook Version.
An Incognito window has just allowed me to take a Selfie inside my apartment with the Facebook Popup working, and hasn't worked in a standard browser window for weeks. Just checked still not working in my apartment in the regular browser window, and only worked once in the Incognito window.

Also a separate point just got the Server Snake SIX times in a row in the Incognito window after MANUALLY clearing the Chromebook Cache, when I have NEVER seen the Server Snake game on my Chromebook before.
Wondering if all those stuck with Server Snakes are in Incognito mode as a regular browser login here didn't have the Server Snake?
(In my case this could just be specific to my Chromebook???)

Nita
YoFan

Status:
Registered: Aug 17, 2009
Posts: 1799

Tue Apr 23, 2024 9:04 pm
Please don't give up, this is so important to us to be able to share our rooms with various Yo groups.

LisaTM
YoCrazy

Status:
Registered: Feb 24, 2009
Posts: 23947

Tue Apr 23, 2024 11:15 pm
Nita (114766277) wrote:Please don't give up, this is so important to us to be able to share our rooms with various Yo groups.


Nita, you don't need selfies to share your rooms. All you need to do is take a screen shot and you can share your room with whatever group.

I do hope they fix it anyway for the ones that use them for coins and Yo points. But it's not needed to share a room photo.

TinkRBell
YoApprentice

Status:
Registered: Aug 08, 2009
Posts: 181

Wed Apr 24, 2024 1:39 am
Hi Andrew - I did as you instructed but my selfies are still not working no matter how I enter the game.... be it YoWorld dot com, Facebook or the desktop app. Losing the selfie feature and the mobile app has really taken a chunk out of the amount of coins I'm able to earn so I hope it's fixed soon !!



Viking Andrew wrote:Hey everyone,

The issue may be related to a Facebook caching problem.

If you log out of your account and log back in, it may fix the ability to share.

Could you please give this a shot and let me know if it is still not working?

If not, please take a screenshot showing what you see after you try to share for me to pass along to the dev team.

Nita
YoFan

Status:
Registered: Aug 17, 2009
Posts: 1799

Fri Apr 26, 2024 6:59 pm
Lisa! How do I do that? I had been taking a selfie and sending it to FB my page, then copying it to a file and then sharing it on the Yo groups. But when I take a photo nothing happens now, so how does that work?

LisaTM
YoCrazy

Status:
Registered: Feb 24, 2009
Posts: 23947

Fri Apr 26, 2024 7:35 pm
Nita (114766277) wrote:Lisa! How do I do that? I had been taking a selfie and sending it to FB my page, then copying it to a file and then sharing it on the Yo groups. But when I take a photo nothing happens now, so how does that work?


It depends on your device. On a Mac, you do command shift 4 and it will bring up the screen and you can get a shot of any area of the screen by moving it to wherever. I don't remember what the non-Apple command is, but if memory serves, it was control and print screen. I haven't used a Windows anything in ages, so it might be different.

If you use a photo sharing site (this is how I have always done it), you need to get the BBCode share link. I only use Imgur, so I don't know about the others. On Imgur you just upload the screenshot you took. Once it's uploaded, when you hover your mouse on the photo, you click the get share links. (the 3 dots thing). You'll see the BBCode (for forums) and you want to copy that and paste it here.

Image
Image

As for sharing on Facebook or other pages you are using, you can upload them there when you are commenting on a post or posting an update the same way you'd upload any other photo. I hope this helps.

I haven't tried using the Img button here, so I don't know about that one. I have always used photo sharing sites.

LindyLou Who
YoWild

Status:
Registered: Oct 03, 2009
Posts: 13940

Sat Apr 27, 2024 1:57 am
I have a desk top and I use my snipping tool to take a picture than imgur to share it.

Nita
YoFan

Status:
Registered: Aug 17, 2009
Posts: 1799

Wed May 01, 2024 9:38 pm
Still..................waiting, waiting, waiting........I don't know what to do when I go to imgur.

Amaya
YoLover

Status:
Registered: Dec 09, 2009
Posts: 2984

Wed May 01, 2024 10:21 pm
Viking Andrew wrote:Hey YoFans!

It's been brought to my attention that Selfies are still not working for many players.

Our team recently released a fix for this, but it seems that it did not resolve the issue for everybody, so we are looking into it again.

If you are still having issues with Selfies, please reply to this thread and let me know the following details:

What platform are you playing on (FB/YW.com)?

Are you playing in a browser or the Desktop App?

What happens when you try to take a Selfie?

When is the last time it worked for you(if you remember)?


Thank you. :hug:

YW.com
The crown icon on my desktop
The initial "share this" screen pops up, you click to share and nothing happens
I don't even remember

LindyLou Who
YoWild

Status:
Registered: Oct 03, 2009
Posts: 13940

Wed May 01, 2024 11:33 pm
Has he even bothered to check this thread again to see if people are still having issues. :eh:
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