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IIIxHopefulxIII
YoRookie

Status:
Registered: May 16, 2014
Posts: 11

Wed Jul 09, 2014 4:14 pm
I have not been able to log in to Yoworld since 6am. I do not know what is happening.

CeeJae
YoAdmirer

Status:
Registered: Oct 27, 2008
Posts: 2292

Wed Jul 09, 2014 4:51 pm
When you log into Facebook and try to access YoWorld, does the loading screen show at all? I sometimes have problems logging in using certain browsers. At this moment in time I am using my Mac which YoWorld will work with both Google Chrome and Safari. However, on a windows computer YoWorld only works using Google Chrome. Have you tried changing browser? If you're using Windows, try using Google Chrome and deleting your history/cache.

If changing browsers and deleting your history/cache doesn't work, maybe you should try contacting BVG through email to see if there is something they can do to help you. Also, your internet connection could be running a little slow, may be worth looking into that.

I hope you're able to login again soon!

:mrgreen: :twisted: :D

IIIxHopefulxIII
YoRookie

Status:
Registered: May 16, 2014
Posts: 11

Wed Jul 09, 2014 7:15 pm
Thank you for your advice. I went ahead and contacted BVG through email. So hopefully it will be soon. This all started when I clicked on an interactive, then the page went all blank with an exclamation point in the middle. After that, I could no longer log on. Thank you again .

IIIxHopefulxIII
YoRookie

Status:
Registered: May 16, 2014
Posts: 11

Wed Jul 09, 2014 7:59 pm
Update: I did everything you said, clear cache and went on a different browser and now I can log in!

Thank you for being the one who took the time to help me. :)

SinisterPrime
YoEnthusiast

Status:
Registered: Aug 24, 2009
Posts: 8688

Wed Jul 09, 2014 8:01 pm
:)

CeeJae
YoAdmirer

Status:
Registered: Oct 27, 2008
Posts: 2292

Thu Jul 10, 2014 4:43 am
xxValentinaxx (185740542) wrote:Update: I did everything you said, clear cache and went on a different browser and now I can log in!

Thank you for being the one who took the time to help me. :)


No problem! Always happy to help a fellow Yo in need. :twisted: :mrgreen:
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