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- YoWorld Forums > YoWorld Discussions > Ripped off

Kilo
YoRookie

Status:
Registered: Jun 15, 2009
Posts: 10

Mon Jul 14, 2014 4:35 pm

So Ive played this game since it was yoville when it first started. Ive bought yocoins, yocash, etc. My last purchase was around 2009. Since then ive played on and off. Just last month, ive had around 65,000 yocoins, which was purchased from 2009. A few days later, i log on and most of my coins was missing, leaving me with around 10,000 yocoins. Emailed support and they tell me all they can see is back to June of this year, and that they had no transaction history. Anyone else had a similar issue?? I Feel like I been ripped off by either Zynga, or big viking games. It really sucks that ive played this game all these years without hacking, modding, scamming, etc. and out of nowhere I lose what I payed for.

Don Giovanni
YoFollower

Status:
Registered: Feb 03, 2010
Posts: 1103

Mon Jul 14, 2014 4:49 pm

Your wearing about 1.2 mil with the Pimp shades and Gold Chain

Kilo
YoRookie

Status:
Registered: Jun 15, 2009
Posts: 10

Mon Jul 14, 2014 4:51 pm

Ok and your point is??

Don Giovanni
YoFollower

Status:
Registered: Feb 03, 2010
Posts: 1103

Mon Jul 14, 2014 4:53 pm

If your not happy having 10k.....spend 100 coins making an event and sell your Huge Gold Chain for 650k

Kilo
YoRookie

Status:
Registered: Jun 15, 2009
Posts: 10

Mon Jul 14, 2014 4:56 pm

OHH Ok I see what your saying. But why should I sell off my stuff to get coins that mysteriously vanished with no rhyme or reason? I can understand if I cheated to get those coins, but they were paid for

tink
YoFollower

Status:
Registered: May 15, 2014
Posts: 1072

Mon Jul 14, 2014 4:57 pm

zynga was not backing up the game. the problem was zynga. sorry you lost your coinage

Kilo
YoRookie

Status:
Registered: Jun 15, 2009
Posts: 10

Mon Jul 14, 2014 5:05 pm

That sucks. Thanks Tink

Lella
YoAdmirer

Status:
Registered: Sep 08, 2009
Posts: 2221

Mon Jul 14, 2014 5:08 pm

Glad you've decided to play Yo again (cause we need all the players we can get). I'm sorry you lost your coins - that really stinks. I hope you continue playing in spite of it.

Flatch Ulater
YoDedicated

Status:
Registered: Apr 07, 2009
Posts: 5807

Mon Jul 14, 2014 5:12 pm

how much did you lose?

Kilo
YoRookie

Status:
Registered: Jun 15, 2009
Posts: 10

Tue Jul 15, 2014 3:21 pm

Its very discouraging to play anymore honestly, but im not gonna say i wont or will play it. I lost around 55k, which isnt much, and i know this. its just the fact this has happened and BVG tells me their isnt anything that could be done.

TeddyP I N K
YoLover

Status:
Registered: Jul 30, 2009
Posts: 2869

Tue Jul 15, 2014 3:26 pm

So sorry u lost some coins...I'm sure you'll be able to make that amount in no time soon, but lots of us lost a many things upon the move...so, I hate to say this, but our game was as good as gone and BVG did what they could to bring it back and when they transferred the data, there were some us that lost items etc..

I hope u decide to continue to play again tho

Don Giovanni
YoFollower

Status:
Registered: Feb 03, 2010
Posts: 1103

Tue Jul 15, 2014 3:29 pm

Check your inbox

D Lacrimosa
YoLover

Status:
Registered: Nov 15, 2008
Posts: 2853

Tue Jul 15, 2014 3:33 pm

Kilo (105435561) wrote:Its very discouraging to play anymore honestly, but im not gonna say i wont or will play it. I lost around 55k, which isnt much, and i know this. its just the fact this has happened and BVG tells me their isnt anything that could be done.

Sorry this happened to you.
Upon the changeover many of us logged in to find that not only did we have items missing but 1/2 year worth of data was missing, meaning anything we decorated back in the summer last year up to the changeover this year just dumped into our inventories. Some items played hide and seek and went back to the very first place we'd ever put them and some things were just gone. We all were upset for a little while but still thrilled that we still had our game.

There's a website where you can get more information: http://www.yoworld.com

Here's an excerpt : Account Reversion

A small portion of players have reported their items have gone missing.

There is unfortunately no recourse for recovering the lost data. We know many affected players have screenshots, videos or other proof of missing assets and would request for us to recreate them. After much deliberation, we’ve decided that the only course of action we take is to do what is fair for everyone affected. Due to our inability to verify anything, we cannot offer coin or item reimbursement at this time.

No amount of apologies or reassurances will make the upset of losing your homes or items disappear, but please know that you have our sincerest apologies for this and our assurance that we will absolutely never let this happen on our watch.

If you want I'll recover your lost coins for you (Many players have been helping each other out).
I have it to spare. Just message me by clicking on the key below this and I'll make a time to meet
up with you in game.

Welcome Back. Let's start on a great note!

Kilo
YoRookie

Status:
Registered: Jun 15, 2009
Posts: 10

Wed Jul 23, 2014 1:47 am

Im sorry I have not been on in a while due to work. after thinking i decided to keep playing. even though the situation sucks, i shouldnt let it get to me. it may take me time to get coins back, but it is what it is.

lucks
YoAddict

Status:
Registered: Jul 15, 2013
Posts: 19748

Wed Jul 23, 2014 1:55 am

tbh 60k wont even buy anything anymore.

Beth
YoLover

Status:
Registered: Jul 12, 2009
Posts: 2699

Wed Jul 23, 2014 2:01 am

how do you possibly remember how many coins you had in 2009? I stopped playing for 2+ years and what I had was what I had I guess maybe you just forgot about some purchases especially in AH was up and running, it's not so much to worry about, you'll make it back with just 2yc

Kilo
YoRookie

Status:
Registered: Jun 15, 2009
Posts: 10

Wed Jul 23, 2014 1:08 pm

HiMom Lucks (185283611) wrote:tbh 60k wont even buy anything anymore.

yea i realized that. and like i said, it isnt much at all, it was just the situation. if it was 60 mil or 600 mil id been even more upset

Kilo
YoRookie

Status:
Registered: Jun 15, 2009
Posts: 10

Wed Jul 23, 2014 1:09 pm

Beth (108541083) wrote:how do you possibly remember how many coins you had in 2009? I stopped playing for 2+ years and what I had was what I had I guess maybe you just forgot about some purchases especially in AH was up and running, it's not so much to worry about, you'll make it back with just 2yc

Email confirmation after purchase when it was run by zynga

Mr Bowser
YoCrazy

Status:
Registered: Jun 03, 2009
Posts: 22347

Wed Jul 23, 2014 1:10 pm

Did you loose your money in 2009 or 2013 or 2014

Lella
YoAdmirer

Status:
Registered: Sep 08, 2009
Posts: 2221

Wed Jul 23, 2014 1:12 pm

Kilo (105435561) wrote:Im sorry I have not been on in a while due to work. after thinking i decided to keep playing. even though the situation sucks, i shouldnt let it get to me. it may take me time to get coins back, but it is what it is.

I'm glad you decided to stick around.