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Alex
YoRegular

Status:
Registered: Aug 03, 2009
Posts: 479

Sun Jul 06, 2025 10:12 am
The new hair says 9 yc but when I click on it to buy it, it says 18YC.

LilyDarling
YoAdmirer

Status:
Registered: Apr 22, 2013
Posts: 2215

Sun Jul 06, 2025 10:14 am
Image

HoLLYChiT
YoLover

Status:
Registered: Oct 31, 2011
Posts: 2904

Sun Jul 06, 2025 10:16 am
I bought like 5 , I sent a ticket ..

LilyDarling
YoAdmirer

Status:
Registered: Apr 22, 2013
Posts: 2215

Sun Jul 06, 2025 10:51 am
It sucks. I saw the wrong price on the pop up and didn't buy. And there are hardly any regular colors in the AH because lots of others didn't buy as well. So I'd like to pick up one or two but not overpaying for a hair that will be worthless by tomorrow.

AnckSuNamun
YoApprentice

Status:
Registered: Oct 03, 2009
Posts: 158

Sun Jul 06, 2025 11:20 am
I did purchase the new hair thinking that the price would correct itself from 18 yocash to 9 yocash but it did not :grr :grr :grr What happens now???? :grr :grr :grr :grr Can someone please help us? Do we all have to send a ticket? I sent the ticket today. I hope they fix it. I sent the screen shot as well :wailing: :wailing: :wailing: :wailing:

robin
YoApprentice

Status:
Registered: Jul 30, 2009
Posts: 217

Sun Jul 06, 2025 11:40 am
I bought the hair as well and thought it would change but it didn't, I have no idea how to send a ticket either, I hope someone can explain it. Appreciate any help. Thanks

BrendaStar
YoAdmirer

Status:
Registered: Sep 06, 2009
Posts: 2104

Sun Jul 06, 2025 11:55 am
two weeks in a row this has happened, I'm really mad everyone needs to send in ticket and tell them this is not acceptable! when It becomes a norm that's on them

BrendaStar
YoAdmirer

Status:
Registered: Sep 06, 2009
Posts: 2104

Sun Jul 06, 2025 11:57 am
robin (110898105) wrote:I bought the hair as well and thought it would change but it didn't, I have no idea how to send a ticket either, I hope someone can explain it. Appreciate any help. Thanks






go to help button in yoworld click contact us . fill in the info and press send its pretty easy Make sure you fill in the subject line

Mrs Mario
YoCrazy

Status:
Registered: Jun 03, 2009
Posts: 22516

Sun Jul 06, 2025 12:09 pm
BrendaStar (119856842) wrote:two weeks in a row this has happened, I'm really mad everyone needs to send in ticket and tell them this is not acceptable! when It becomes a norm that's on them


I do not think anyone should be sending tickets because BVG always fix these glitches without tickets and then gives people back there yocash. Getting mad over something that can be fixed is not worth the stress levels.

Aeliana
YoEnthusiast

Status:
Registered: Jun 21, 2011
Posts: 8253

Sun Jul 06, 2025 12:18 pm
Mrs Mario (104376062) wrote:
BrendaStar (119856842) wrote:two weeks in a row this has happened, I'm really mad everyone needs to send in ticket and tell them this is not acceptable! when It becomes a norm that's on them


I do not think anyone should be sending tickets because BVG always fix these glitches without tickets and then gives people back there yocash. Getting mad over something that can be fixed is not worth the stress levels.

^^ this

relax, it's been reported -- when someone with clearance see's this they will go in and correct it.

:) it's nice to know their human and humanity requires a bit of grace :)

HoLLYChiT
YoLover

Status:
Registered: Oct 31, 2011
Posts: 2904

Sun Jul 06, 2025 12:29 pm
it must likely wont be fixed today , its Sunday .

Sofia 4u
YoRegular

Status:
Registered: Jun 07, 2010
Posts: 333

Sun Jul 06, 2025 12:56 pm
I sent a ticket

JulieHootieScraps
YoCrazy

Status:
Registered: Jul 11, 2009
Posts: 23815

Sun Jul 06, 2025 2:07 pm
I used all my yc before I realized it was charging 18 vs 9 :(

voodoosue
YoWild

Status:
Registered: Sep 02, 2009
Posts: 12537

Sun Jul 06, 2025 2:13 pm
Mrs Mario (104376062) wrote:
BrendaStar (119856842) wrote:two weeks in a row this has happened, I'm really mad everyone needs to send in ticket and tell them this is not acceptable! when It becomes a norm that's on them


I do not think anyone should be sending tickets because BVG always fix these glitches without tickets and then gives people back there yocash. Getting mad over something that can be fixed is not worth the stress levels.


:haha: :haha: ok there Dr Ruth :haha: :haha:

voodoosue
YoWild

Status:
Registered: Sep 02, 2009
Posts: 12537

Sun Jul 06, 2025 2:14 pm
JulieHootieScraps (108384802) wrote:I used all my yc before I realized it was charging 18 vs 9 :(



:sad: :sad: that sucks :sad:

Mrs Mario
YoCrazy

Status:
Registered: Jun 03, 2009
Posts: 22516

Sun Jul 06, 2025 2:24 pm
voodoosue (118968402) wrote:
Mrs Mario (104376062) wrote:
BrendaStar (119856842) wrote:two weeks in a row this has happened, I'm really mad everyone needs to send in ticket and tell them this is not acceptable! when It becomes a norm that's on them


I do not think anyone should be sending tickets because BVG always fix these glitches without tickets and then gives people back there yocash. Getting mad over something that can be fixed is not worth the stress levels.


:haha: :haha: ok there Dr Ruth :haha: :haha:


What are the risks of stress?
Heart disease, heart attack, high blood pressure and stroke. Sleep problems. Weight gain. Problems with memory and focus.

LilyDarling
YoAdmirer

Status:
Registered: Apr 22, 2013
Posts: 2215

Sun Jul 06, 2025 2:30 pm
Mrs Mario (104376062) wrote:
voodoosue (118968402) wrote:
Mrs Mario (104376062) wrote:
BrendaStar (119856842) wrote:two weeks in a row this has happened, I'm really mad everyone needs to send in ticket and tell them this is not acceptable! when It becomes a norm that's on them


I do not think anyone should be sending tickets because BVG always fix these glitches without tickets and then gives people back there yocash. Getting mad over something that can be fixed is not worth the stress levels.


:haha: :haha: ok there Dr Ruth :haha: :haha:


What are the risks of stress?
Heart disease, heart attack, high blood pressure and stroke. Sleep problems. Weight gain. Problems with memory and focus.


Be that as it may, you, or anyone, don't get to tell others how to feel. Or whether or not to send in tickets.

Mrs Mario
YoCrazy

Status:
Registered: Jun 03, 2009
Posts: 22516

Sun Jul 06, 2025 3:11 pm
LilyDarling (184957566) wrote:
Mrs Mario (104376062) wrote:
voodoosue (118968402) wrote:
Mrs Mario (104376062) wrote:
BrendaStar (119856842) wrote:two weeks in a row this has happened, I'm really mad everyone needs to send in ticket and tell them this is not acceptable! when It becomes a norm that's on them


I do not think anyone should be sending tickets because BVG always fix these glitches without tickets and then gives people back there yocash. Getting mad over something that can be fixed is not worth the stress levels.


:haha: :haha: ok there Dr Ruth :haha: :haha:


What are the risks of stress?
Heart disease, heart attack, high blood pressure and stroke. Sleep problems. Weight gain. Problems with memory and focus.


Be that as it may, you, or anyone, don't get to tell others how to feel. Or whether or not to send in tickets.


Not telling anyone how they were feeling and, plus, the post above said everyone sent tickets. Just that we do not need to spam their ticket system with the same issues when they will refund anyone that bought these boxes without sending a ticket. There are many players who are sending tickets that really need help ASAP and the ticket system is just getting overworked and, yes, still stand by my comment never get mad because it will stress you out, because once BVG opens their doors, the issue will be dealt with and everyone gets their cash back. If they sell items at a cheaper price by mistake, they let people keep the items and if there is a pricing error, they let people keep them. Pricing errors they always fix and refund money!. I have been on the forums for a long time now and have hardly seen BVG refuse to fix pricing errors and perfect example raffle tickets mistake they knew about it and still let players keep items so things like this game be delt with by discord and forums because BVG needs to find away to reduce there tickets so that things dont go missing in the ticket system or someone waiting weeks to get back into there accounts!

Glora
YoApprentice

Status:
Registered: Jun 30, 2009
Posts: 107

Sun Jul 06, 2025 3:13 pm
I bought hairs as I usually do....4 at a time. Did not realize that the price was 18yc when advertised as 9 yc. Spent 72 yocash. I want my 36 yocash back please.

Velvet Butterfly
YoFan

Status:
Registered: Oct 30, 2008
Posts: 1767

Sun Jul 06, 2025 3:13 pm
so annoyed! I was overcharged as well!
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