Once again Yoworld tells me I did not enter the gem challenge. Yes, I did, made a nicer room then I expected to, had the full .8. But I got absolutely nothing. I spent money on that.

Hiya

Really sorry about that

Reach out to the Player Support team via an in game ticket to see if there's anything they can do

And moving forward, I would suggest taking a screenshot of the confirmatory pop-up that you can send them if it ever happens again