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Tantrums
YoApprentice

Status:
Registered: Dec 22, 2010
Posts: 104

Sat Jun 21, 2014 5:51 pm
Subject says it all, Just need advice on how to report that i was hacked.

TheGeneral(VaultKeeper)
YoLover

Status:
Registered: Apr 24, 2009
Posts: 2854

Sat Jun 21, 2014 5:52 pm
Pretty sure they can't do anything about you being hacked...if anything you contact Facebook and not BVG.

Greg said there's no way you can get hacked unless you gave your email & password to someone and/or clicked on a phishing site.

I won't ever click on anything, not even on the forums.

YDZ LimeNinja
YoNovice

Status:
Registered: Oct 02, 2009
Posts: 83

Sat Jun 21, 2014 5:53 pm
<_>

MandieMay
YoAficionado

Status:
Registered: Jun 22, 2012
Posts: 3545

Sat Jun 21, 2014 5:53 pm
sorry for your luck but idk what to do

Adeline
YoWild

Status:
Registered: Aug 12, 2009
Posts: 13008

Sat Jun 21, 2014 5:53 pm
Go in game and click help. If it were me, however, I would be so upset I would make a thread about it right here directed to Gary, John or Greg. I would describe when and where it happened and how if you know the answer to that.

Tantrums
YoApprentice

Status:
Registered: Dec 22, 2010
Posts: 104

Sat Jun 21, 2014 5:54 pm
I'm pretty sure they can look at the trade logs where 90% of my stuff was gave to someone elses character.

Tantrums
YoApprentice

Status:
Registered: Dec 22, 2010
Posts: 104

Sat Jun 21, 2014 5:55 pm
@Adeline. I'm really not sure what happened. I logged on this morning and my character was naked. I had a message in my message box reading "Thank you for all the great gifts" I freaked out, Tried to message that person back, but with no reply from them so far i decided to try this.

Adeline
YoWild

Status:
Registered: Aug 12, 2009
Posts: 13008

Sat Jun 21, 2014 6:06 pm
Ok, I presume you notified Facebook and changed your password. What name left the message in your mailbox?

Tantrums
YoApprentice

Status:
Registered: Dec 22, 2010
Posts: 104

Sat Jun 21, 2014 6:08 pm
Yes, I notified facebook and changed my email/facebook passwords. The name that left the message was Aaryn

Adeline
YoWild

Status:
Registered: Aug 12, 2009
Posts: 13008

Sat Jun 21, 2014 6:12 pm
Well Big V will be able to find out who that is. Did she take it all?

Tantrums
YoApprentice

Status:
Registered: Dec 22, 2010
Posts: 104

Sat Jun 21, 2014 6:14 pm
I dont know if its a he or she, But like 90% of my stuff was taken. Most of my money, all of my valuable items. But they left a decent chunk of money, its nothing compared to what i had

SL Kraze69
YoCrazy

Status:
Registered: Mar 16, 2011
Posts: 22446

Sat Jun 21, 2014 6:17 pm
You should change your name before doing so. LOL!

Tantrums
YoApprentice

Status:
Registered: Dec 22, 2010
Posts: 104

Sat Jun 21, 2014 6:17 pm
Although it says when sending a ticket that BVG can not undo trades, I hope they can fix this. I know trades can be undone because ive seen zynga do it. If this can't be fixed i have no choice but to stop playing, I will not lose my 4 years of playing to some scum.

SL Kraze69
YoCrazy

Status:
Registered: Mar 16, 2011
Posts: 22446

Sat Jun 21, 2014 6:17 pm
Viking Joseph (184271800) wrote:
TheGeneral(VaultKeeper) (14397783) wrote:Pretty sure they can't do anything about you being hacked...if anything you contact Facebook and not BVG.

Greg said there's no way you can get hacked unless you gave your email & password to someone and/or clicked on a phishing site.

I won't ever click on anything, not even on the forums.



The Best Reply Is Right Here, Thanks!


Why are you impersonating a Viking?

RENEE
YoCrazy

Status:
Registered: Jul 10, 2009
Posts: 21601

Sat Jun 21, 2014 6:18 pm
Hoes Be Trippin (172347977) wrote:Although it says when sending a ticket that BVG can not undo trades, I hope they can fix this. I know trades can be undone because ive seen zynga do it. If this can't be fixed i have no choice but to stop playing, I will not lose my 4 years of playing to some scum.

Wait. This was done thru a trade?

RENEE
YoCrazy

Status:
Registered: Jul 10, 2009
Posts: 21601

Sat Jun 21, 2014 6:21 pm
And I don't think that they "can't" undo a trade. It's that they "won't" undo a trade. If you trade stuff and check the box, then it's your word against whoever u traded with. If someone has you FB password, then you either gave it to them or went to some link that promised free coins/yc, etc and they got info from your comp. No one can just randomly access your FB page and all that is connected to it without a little help from you, whether it's done knowingly or unknowingly.

Adeline
YoWild

Status:
Registered: Aug 12, 2009
Posts: 13008

Sat Jun 21, 2014 6:22 pm
No it wasn't Renee. She was illustrating that BigV can do things.

Hoes did you get any new facebook neighbors lately?

Viking Joseph, you should not be impersonating a Viking.

RENEE
YoCrazy

Status:
Registered: Jul 10, 2009
Posts: 21601

Sat Jun 21, 2014 6:27 pm
Adeline (113719515) wrote:No it wasn't Renee. She was illustrating that BigV can do things.

Hoes did you get any new facebook neighbors lately?

Viking Joseph, you should not be impersonating a Viking.

And that's what I said. They CAN but they WON'T...........if they do it for one, then they have to do it for all. If we mind our p's and q's and stop trying to get free stuff all the time from outside links, no one can do anything to your account.
IF they could, none of us would have anything and the game would just shut down. People can not "break" into your FB account just because they want to. You either have to give them some kind of info or have a password that is so simple and toddler could figure it out..........

D Lacrimosa
YoLover

Status:
Registered: Nov 15, 2008
Posts: 2853

Sat Jun 21, 2014 6:35 pm
There was another guy this same thing happened to earlier in the week and it was a complete mystery to him as to how they transferred stuff out of his account. Only that he could tell they did it in two trades because he had 20 c left.

Maybe if the two of you get together you can see if you have someone similar on your buddy list or in your FBook friends?

He's working with Gary and Greg on finding the guy. You may have just the name they needed to look into.

There was a thread in the last few days lemme find it to see if it's related:

http://forums.yoworld.com/viewtopic.php?f=2&t=3441

I added Garrett and helped him out some. We talked about a lot of things to try to figure out exactly how they got into his account. He had not clicked any links (long time player) he had not given out his info. If this is the case with you maybe you both have the same player on your buddy list?

Hope this helps.
Deadly

Adeline
YoWild

Status:
Registered: Aug 12, 2009
Posts: 13008

Sat Jun 21, 2014 6:36 pm
Two real vikings are on the forums now.
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