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- YoWorld Forums > YoWorld Discussions > YOWORLD HELP ME

xPEACEx
YoRookie

Status:
Registered: Mar 07, 2012
Posts: 24

Fri Jun 27, 2014 2:58 pm

i have a great accound on yoworld. and i dont know what happen im such a good person on there and some reason it is not loading me onto the page itself and people cant go to my house or nothing pleazse help

SL Kraze69
YoCrazy

Status:
Registered: Mar 16, 2011
Posts: 22446

Fri Jun 27, 2014 2:59 pm

What a run on.

Adrianna
YoFollower

Status:
Registered: Nov 25, 2010
Posts: 1334

Fri Jun 27, 2014 3:00 pm

Submit a ticket to BVG.

xPEACEx
YoRookie

Status:
Registered: Mar 07, 2012
Posts: 24

Fri Jun 27, 2014 3:01 pm

what does that mean if i may ask?

Kenzie
YoRegular

Status:
Registered: Aug 31, 2009
Posts: 416

Fri Jun 27, 2014 3:01 pm

Contact support?

AwokenQueenTTV
YoEnthusiast

Status:
Registered: Sep 23, 2008
Posts: 7655

Fri Jun 27, 2014 3:02 pm

You have a great account? I have a great account too. =)

Nece
YoDedicated

Status:
Registered: Sep 12, 2013
Posts: 5117

Fri Jun 27, 2014 3:03 pm

Don't take it personal. A lot of people are having issues. Submit a ticket & they will get it fixed for you. GL

MMM202
YoAdmirer

Status:
Registered: Jul 09, 2011
Posts: 2473

Fri Jun 27, 2014 3:03 pm

KrAZE (175801908) wrote:What a run on.

smfh @ you

SL Kraze69
YoCrazy

Status:
Registered: Mar 16, 2011
Posts: 22446

Fri Jun 27, 2014 3:04 pm

MMM202 OR NAH (179175814) wrote:
KrAZE (175801908) wrote:What a run on.

smfh @ you

Nothing wrong with a sense of humor.

Moxii
YoDedicated

Status:
Registered: Jun 11, 2009
Posts: 7172

Fri Jun 27, 2014 3:04 pm

KrAZE (175801908) wrote:What a run on.

Not helpful... At All.

OP, click on the help button in game and send them an email.
Maybe you just need to clear your cache and restart your computer.
Good luck...I hope you get this resolved.

Willow
YoCrazy

Status:
Registered: Apr 09, 2009
Posts: 21495

Fri Jun 27, 2014 3:06 pm

RAINBOW NINJA (182247900) wrote:what does that mean if i may ask?

I hope you can get help with this. Good luck

xPEACEx
YoRookie

Status:
Registered: Mar 07, 2012
Posts: 24

Fri Jun 27, 2014 3:10 pm

how do u know if ur banned?

SL Kraze69
YoCrazy

Status:
Registered: Mar 16, 2011
Posts: 22446

Fri Jun 27, 2014 3:11 pm

RAINBOW NINJA (182247900) wrote:how do u know if ur banned?

If you logged in to YoWorld, and it says you have been, then you have. If you didn't get that message, your in the clear.

xPEACEx
YoRookie

Status:
Registered: Mar 07, 2012
Posts: 24

Fri Jun 27, 2014 3:14 pm

ok thank god ive put so much money into this its not funny and then all asudden i couldnt load into the game after it said furniture so i was so scared

YosMostWanted ill
YoRookie

Status:
Registered: Mar 02, 2010
Posts: 20

Fri Jun 27, 2014 3:22 pm

No matter what browser you're using, you need to clean your caches and cookies out. This makes a HUGE difference. If you can't get into your houses etc, sounds like you need to clean yuor system.

xPEACEx
YoRookie

Status:
Registered: Mar 07, 2012
Posts: 24

Fri Jun 27, 2014 3:32 pm

i i cant get on with my computer or my moms and ive cleaned and cleaned and its bothering me knowing i might have lost my account

Adrianna
YoFollower

Status:
Registered: Nov 25, 2010
Posts: 1334

Fri Jun 27, 2014 3:36 pm

Sorry,I forgot to explain how to submit a ticket on Yo.You see when you go on yo and it says Add Yocash/Community/Account/Help?

Click on Help,Click on Email the YoWorld Team and explain to them what happened.

Hope you get your account back!

Moxii
YoDedicated

Status:
Registered: Jun 11, 2009
Posts: 7172

Fri Jun 27, 2014 3:37 pm

RAINBOW NINJA (182247900) wrote:i i cant get on with my computer or my moms and ive cleaned and cleaned and its bothering me knowing i might have lost my account

That happened to me after they released the first batch of stuff a few days ago. I wasn't able to log onto my account for almost a day.
I sent them 2 tickets letting them know. It was fixed soon after.
Not saying they read my emails right away, but the issue was fixed.
Have you tried doing that yet?

xPEACEx
YoRookie

Status:
Registered: Mar 07, 2012
Posts: 24

Fri Jun 27, 2014 3:40 pm

yes i have sent two

Adrianna
YoFollower

Status:
Registered: Nov 25, 2010
Posts: 1334

Fri Jun 27, 2014 3:41 pm

RAINBOW NINJA (182247900) wrote:yes i have sent two

Okay you'll have to wait until they reply.Check your email every hour or two hours.