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ROYO
YoNovice

Status:
Registered: Feb 15, 2009
Posts: 33

Thu Nov 04, 2021 8:40 pm
I haven't been able to get the page to load...can't enter game 2 days in a row! Anyone having this issue??

SharElle
YoApprentice

Status:
Registered: Aug 19, 2009
Posts: 111

Thu Nov 04, 2021 10:19 pm
I havent been able to load the game all day. Not sure what happened. Anyone else having problems?...Usually I can get it figured out by now, but no luck! Some times posting message in forums gets it to load, so maybe it will this time, but didnt the last post I made. :eh: :grr

ROYO
YoNovice

Status:
Registered: Feb 15, 2009
Posts: 33

Thu Nov 04, 2021 11:38 pm
I cleared history, cookies, rebooted, everything...nothing is working. It simply won't load all the way...so I can't enter YoWorld. I can't even send a Help Ticket...'cuz the link isn't working for me! ANYONE??

PS***I had to find this Forum by entering thru Facebook link

ijOjO uK
Moderator

Status:
Registered: Jul 23, 2009
Posts: 14008

Fri Nov 05, 2021 7:54 am
Hey guys, really sorry to read that you are having problems logging into yOworld.
Can you please send an email to the player support team: [email protected].
Give them details of what you have done to try and log in and also be sure to include the specifications of your computer and of course your Player ID (which you can find in brackets beside your name on these boards).
:hug:

SharElle
YoApprentice

Status:
Registered: Aug 19, 2009
Posts: 111

Fri Nov 05, 2021 5:02 pm
my game finally loaded at 9:30 at last night, I went to the help button which wasnt loading either but I kept refreshing and hitting it, and low and behold the game started to load before I even was able to make a ticket. Hope I can get in today...just got home, so we will see. So far its not loading....but Ill keep trying...what a pain!...

ROYO
YoNovice

Status:
Registered: Feb 15, 2009
Posts: 33

Sat Nov 06, 2021 8:40 pm
It's been several days since I sent in a Help Ticket (thru email...because I can't even acces "Help" feature on the site...won't load for that either. This in itself is frustrating because every time there is an issue, it takes a week or more for a response. Truly don't understand this! YoWorld obviously spends the money to pay folks to create new hairs, outfits, etc. etc. for us to spend more money, yet they can't hire enough folks to answer customer service requests (for a 1 week delay in responses)?!?

Yesterday, I was able to play thru Chrome...but today, even Chrome won't load...I tried everything (deleting history/cookies, logging out and in, restarting, rebooting, upgrading to the latest version of everything...nothing works!

Kate aByte
YoNewbie

Status:
Registered: Jan 17, 2009
Posts: 3

Mon Nov 08, 2021 12:20 am
Hello, sorry to read your issue. I had a similar problem a while ago. I couldn't get the game to load at all and just stuck on loading; it was beause on my end i had multiple tabs open and I realized while I had 2 for FB (same account, one for gaming and one for chatting) it wouldn't load at all (just stuck on the boot screen with the loading bar full but not moving).

I don't know much of your issue but thought I would share this troubleshoot. Have yourself a nice day :)

Angelic
YoNovice

Status:
Registered: Feb 24, 2009
Posts: 45

Mon Nov 08, 2021 4:53 am
I can't get mine to load either through the app, it just says loading and takes an age to actually close down despite clicking on the X umpteen times. I can play it through FB no probs though.

HaeZ Potenza
YoFollower

Status:
Registered: Aug 29, 2012
Posts: 1092

Mon Nov 08, 2021 2:20 pm
I have same issue but only if I use chrome on my MacBook Pro. I can get in the game using the desktop app. I dont have problems loading with my Toshiba laptop using chrome. But it is slow there so I usually play chrome on my macbook. anybody have the same problem like mine? I have this problem since Friday. So frustrating. App in my macbook is slow that is why I am playing in chrome. I did send a ticket so I hope they can help me. If any of y'all have the same problem and able to fix it, please help. :)

ROYO
YoNovice

Status:
Registered: Feb 15, 2009
Posts: 33

Tue Nov 09, 2021 11:05 pm
I still haven't been able to enter the game thru Safari...only thru Chrome (but even sporatic loading issues thru Chrome). No response from the support team since I sent a ticket days ago (but what's new)...?!?
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