Yoville Community Site

YoVille will NEVER ask for your password, so please be wary of malicious emails and/or forum posts that request your password, including via web links.

YoVille Community Forum

You are not logged in. Viewing as Guest

- YoWorld Forums > Bugs & Bug Reporting > Rose gold heavenly chandelier

C
YoNovice

Status:
Registered: May 07, 2009
Posts: 75

Fri Jun 03, 2022 2:11 pm

I cannot get the rose gold chandelier placed in my room. It's not just me having the issue.

iLuvRL
YoApprentice

Status:
Registered: Sep 18, 2009
Posts: 101

Sat Jun 04, 2022 4:22 pm

I'm having the same issue with the rose gold chandelier only

tiamia
YoRegular

Status:
Registered: Aug 01, 2009
Posts: 432

Sat Jun 04, 2022 9:50 pm

Same for me. ugh

Hawthorn
YoApprentice

Status:
Registered: Aug 05, 2009
Posts: 200

Sun Jun 05, 2022 8:19 am

Same with me, the bronze chandelier is invisible when placed in the room.

ijOjO uK
Moderator

Status:
Registered: Jul 23, 2009
Posts: 14008

Sun Jun 05, 2022 3:05 pm

I will advise the team of this issue guys.

If you haven't already, please try clearing your browser cache to see if this fixes the issue.
Hopefully it will be fixed ASAP.

ijOjO uK
Moderator

Status:
Registered: Jul 23, 2009
Posts: 14008

Mon Jun 06, 2022 9:52 am

Update: The Vikings have checked this out and confirmed that the chandeliers are showing up in game and being pulled out normally.

If you haven't already, please clear your cache and see whether that fixes the issue for y'all.
:hug:

LORIE
YoRookie

Status:
Registered: Jul 26, 2009
Posts: 20

Mon Jun 06, 2022 3:10 pm

I am also having trouble with the chandelier.

ijOjO uK
Moderator

Status:
Registered: Jul 23, 2009
Posts: 14008

Tue Jun 07, 2022 9:45 am

LORIE (110050831) wrote:I am also having trouble with the chandelier.

Welcome to the forums LORIE

Can you confirm that it is the HF2022 Chandelier that you are having trouble with?. If it is, then you might also need to clear your browser cache and reboot the game as the Vikings have already investigated these items and they are operating as intended.

LORIE
YoRookie

Status:
Registered: Jul 26, 2009
Posts: 20

Wed Jun 08, 2022 8:31 am

Sadly, that did not work for me.

ijOjO uK
Moderator

Status:
Registered: Jul 23, 2009
Posts: 14008

Wed Jun 08, 2022 11:52 am

LORIE (110050831) wrote:Sadly, that did not work for me.

Could you please submit a ticket to the team then, as the Vikings have not been able to reproduce this issue with that item. They can have a look at it from your account.

Hawthorn
YoApprentice

Status:
Registered: Aug 05, 2009
Posts: 200

Sun Jun 19, 2022 10:36 am

Thanks for the advice, still not working for me