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Elaine
YoNovice

Status:
Registered: Jul 14, 2009
Posts: 30

Tue Jul 12, 2022 9:39 am
I did all 3 things for Chapter 1 of Fun in the Sun last night (placed decor item in room....purchased theme clothing....put on the clothing)....and storyline is not acknowledging the things
*sigh*

ijOjO uK
Moderator

Status:
Registered: Jul 23, 2009
Posts: 14008

Tue Jul 12, 2022 9:46 am
Hey Elaine, welcome to the forums :hug:

With respect to the storyline, please ensure you are purchasing, wearing and placing items from the SG2022 theme (Singapore) not the current theme Shipping Container one (SC2022). Using the SG2022 items will satisfy the requirements allowing you to close those chapters. :)

Elaine
YoNovice

Status:
Registered: Jul 14, 2009
Posts: 30

Tue Jul 12, 2022 7:21 pm
it is not acknowledging me placing decor items in a room.

ijOjO uK
Moderator

Status:
Registered: Jul 23, 2009
Posts: 14008

Wed Jul 13, 2022 9:50 am
And you are using the correct theme items?

(Happy YoVersary in advance!)

Elaine
YoNovice

Status:
Registered: Jul 14, 2009
Posts: 30

Wed Jul 13, 2022 9:55 am
yes....sg2022.....modern Singapore
first put lots of themed items into a room, and when it wouldn't acknowledge, thought maybe it was because it was more than one item....so....went to an empty room and put only 1....but...nope

SharElle
YoApprentice

Status:
Registered: Aug 19, 2009
Posts: 111

Wed Jul 13, 2022 5:04 pm
I was having the same issues....totally understand!!...I have to change formats so often to do many of the tasks in Yo...Sometimes going in through the web instead of the App will do the trick...might have to RF like 5 times though. Soooooooo time consuming but that is just the way I have found a way to do them.

ijOjO uK
Moderator

Status:
Registered: Jul 23, 2009
Posts: 14008

Thu Jul 14, 2022 6:40 am
Elaine (108732392) wrote:yes....sg2022.....modern Singapore
first put lots of themed items into a room, and when it wouldn't acknowledge, thought maybe it was because it was more than one item....so....went to an empty room and put only 1....but...nope

Well that is weird. :eh: :eh:

The only other thing I can suggest, is to try clearing your browser cache and reload the game. And then try the storyline again.

If that doesn't fix it, you will have to submit a ticket to the Player Support Team so that they can have a look at this for you. Use the help tab above the game screen to submit your ticket and explain the issues that you are having. :hug:

Elaine
YoNovice

Status:
Registered: Jul 14, 2009
Posts: 30

Mon Jul 18, 2022 1:21 pm
I had been trying in the browser. The next time I used the desktop game, it cooperated
Now my only storyline issue is that I am out of storyline. lol
Thank you everybody

Molly BeckhamJPY
YoRookie

Status:
Registered: Jan 28, 2015
Posts: 22

Mon Jul 18, 2022 2:21 pm
I am having trouble with Chapter 2 as I can not see the whole message to know what to do! Any help would be appreciated

Elaine
YoNovice

Status:
Registered: Jul 14, 2009
Posts: 30

Mon Jul 18, 2022 8:40 pm
which part of Chapter2 is not cooperating, Molly?
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