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- YoWorld Forums > Bugs & Bug Reporting > Help please

Sandra
YoApprentice

Status:
Registered: Jul 25, 2009
Posts: 151

Sun Sep 10, 2023 9:17 pm

Sandra
YoApprentice

Status:
Registered: Jul 25, 2009
Posts: 151

Sun Sep 10, 2023 10:19 pm

Smitten Kitten
Moderator

Status:
Registered: Nov 24, 2009
Posts: 24731

Sun Sep 10, 2023 10:29 pm

Sandra (109984625) wrote:I can't access any of my new hairs, the ceddygodsganstz ones. They show up in my inventory, but are nowhere to be found when I go to put one on. They don't show up in the auction either. I have no idea what to do! I have no idea how to submit a ticker.

First, check your Transaction Log at the top of your game screen. This will detail the last few days of purchases/sales that you may have made.

Then, clear your computer cache and restart/refresh your game. This solves many temporary issues.

If neither of these fixes work for you, you can submit a ticket to the Support Staff using the HELP tab above your game. Give them as many details as you can and they can advise you.

Best of luck!

x Milky x
YoDedicated

Status:
Registered: Dec 09, 2008
Posts: 6508

Mon Sep 11, 2023 12:11 am

This is kinda beside your point but worth noting.. if you're wearing something like a hair and/or clothes and you try to list it on the AH (even if you have 10 or 100 of that item), it will not show up to list it for an auction. You have to take off that item in order for it to populate when listing auctions, even if you have 100 oft hem. Oh and another thing, sometimes items will seem to disappear, but a simple refresh will make them re-appear.

Sandra
YoApprentice

Status:
Registered: Jul 25, 2009
Posts: 151

Mon Sep 11, 2023 10:18 am

Sandra
YoApprentice

Status:
Registered: Jul 25, 2009
Posts: 151

Fri Sep 15, 2023 11:02 am

Sandra
YoApprentice

Status:
Registered: Jul 25, 2009
Posts: 151

Wed Sep 20, 2023 8:42 pm

Sandra
YoApprentice

Status:
Registered: Jul 25, 2009
Posts: 151

Fri Sep 22, 2023 2:05 pm