For the past several weeks, the game keeps freezing, won't let me move at all, forcing me to close out and then open back up. Can't even reload. This is beyond frustrating! I've cleared the cache and it's only this game that's doing this.
I've reported this and still nothing. All I get is the automated response and zero help

When I use the YoWorld desktop app I have the same problem. Once the side ads load I cannot play anymore. My player either freezes or moves very, very slowly. I have contacted YoWorld on multiple occasions requesting that they remove these annoying side ads but they are still loading. I open the desktop app to collect my daily bonuses and then I close that app and have to play directly via Facebook.

After the money I spend on YoCash, I should not have to deal with this problem!