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- YoWorld Forums > Bugs & Bug Reporting > Second month I didn't get VIP coins and Cash

Reese
YoNovice

Status:
Registered: Aug 27, 2009
Posts: 40

Tue Oct 24, 2023 10:03 am

This is the second time I have missed my VIP coins and cash, finally got mine from last month manually added never received a response back from any of my tickets. Now I'm again without the coins and cash I have paid for.

Linda
YoRookie

Status:
Registered: Jun 06, 2009
Posts: 15

Wed Oct 25, 2023 3:52 am

I finally got my last month's on the 11th of this month. I was supposed to get this month's between the 13th and 15th. Still haven't gotten it. Don't know why they didn't just give us both months. I wonder if we are going to stay a month behind or what.

ijOjO uK
Moderator

Status:
Registered: Jul 23, 2009
Posts: 14008

Sun Oct 29, 2023 4:57 am

Hey Reese, I know it's frustrating not to receive something you have paid for - nonetheless, the only way to get it rectified, is to submit another ticket letting the Player Support Team what has happened (again).
Sorry :hug:

Reese
YoNovice

Status:
Registered: Aug 27, 2009
Posts: 40

Sun Oct 29, 2023 7:40 pm

ijOjO uK (109723058) wrote:Hey Reese, I know it's frustrating not to receive something you have paid for - nonetheless, the only way to get it rectified, is to submit another ticket letting the Player Support Team what has happened (again).
Sorry

Hi there! I think most of the frustration is that I have submitted new tickets for it this month again, and still no response from them at all

lori
YoNovice

Status:
Registered: Aug 20, 2009
Posts: 37

Tue Oct 31, 2023 10:36 pm

Did not get any this time and once before. I am. a VIP PREMIUM MEMBER THIS IS NOT ACCEPTABLE I JUST MAY CANCEL MY MEBERSHIP