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- YoWorld Forums > Bugs & Bug Reporting > Moderators

Rotterdam
YoRookie

Status:
Registered: Sep 13, 2009
Posts: 20

Sat Dec 21, 2024 9:34 am

Are there any moderators watching this game and the complains about the game not playable anymore ?

Mares
YoNewbie

Status:
Registered: Sep 27, 2009
Posts: 5

Thu Dec 26, 2024 5:53 pm

Apparently not! I can’t log in through fb or the desktop app. I’ve lost most of the 25 days of Christmas gifts etc.

Dia
YoCrazy

Status:
Registered: Mar 13, 2012
Posts: 23810

Fri Dec 27, 2024 10:48 pm

Rotterdam (121573263) wrote:Are there any moderators watching this game and the complains about the game not playable anymore ?

Christmas/ Holiday time
is the reason its so quiet here.
Also I do believe the moderators have a life off the forum as well. :thumbsup:

Patti
YoApprentice

Status:
Registered: Nov 10, 2015
Posts: 196

Sun Dec 29, 2024 12:04 am

Dia (182313813) wrote:
Rotterdam (121573263) wrote:Are there any moderators watching this game and the complains about the game not playable anymore ?

Christmas/ Holiday time
is the reason its so quiet here.
Also I do believe the moderators have a life off the forum as well.

You are right, they have and deserve holiday time off. However, this problem has been going on long before Christmas, we are paying customers and their first priority should be to fix the game before they lose players. I missed most of the gem contest and now can't get into the game at all.

Editted by Moderator

Daktar
YoRookie

Status:
Registered: Feb 06, 2009
Posts: 18

Sun Dec 29, 2024 12:21 am

This is Day 1 for me. Paying customers should have access to "Help" for times such as this. It keeps telling me that I've been disconnected from the server...repeatedly. Hmmm...
[size=200][/size] :quiet:

Daktar
YoRookie

Status:
Registered: Feb 06, 2009
Posts: 18

Sun Dec 29, 2024 12:22 am

Patti (186406454) wrote:
Dia (182313813) wrote:
Rotterdam (121573263) wrote:Are there any moderators watching this game and the complains about the game not playable anymore ?

Christmas/ Holiday time
is the reason its so quiet here.
Also I do believe the moderators have a life off the forum as well.

You are right, they have and deserve holiday time off. However, this problem has been going on long before Christmas, we are paying customers and their first priority should be to fix the game before they lose players. I missed most of the gem contest and now can't get into the game at all. This is bulls**t, IMHO

EGGSACTLY!!!

Peeky Cheeks
Moderator

Status:
Registered: Oct 11, 2009
Posts: 162

Fri Jan 03, 2025 6:07 pm

There are always moderators watching - there was an update yesterday to address stability.. if you are still having issues please submit an in game help ticket so that BVG can look at your specific issues - thank you

Trixie
YoRookie

Status:
Registered: Sep 29, 2008
Posts: 14

Sat Jan 04, 2025 8:22 am

My game keeps freezing. It takes HOURS to do something that shouldn't take more than 30-45 minutes. Those hours add up when you figure in having to reboot every 15-30 seconds. I'm beyond fed up with this.

Peeky Cheeks
Moderator

Status:
Registered: Oct 11, 2009
Posts: 162

Fri Jan 10, 2025 4:19 pm

BVG is unable to trouble shoot from forum posts.. as i stated in this thread, please submit an ingame help ticket so they can look at your specific issues - thanks