Mariah NH (11059675) wrote:Hi, i put my halloween vampiress hair and flying owl in the auction house 2 days ago,lastnight i saw where i had bids on both but then poof..both gone no notifications as to being sold and no coins.please help?

Annalien (117684192) wrote:I have a serious problem.
I played YoVille from 2009, then around 2011 stopped and blocked it out.
Then last year around Oct2014 I started to play YoWorld.
First I started out with a new account. Then I noticed that my friends have their previous avatars/accounts.
I contact Viking Games and they helped me getting my old account back, but first I noticed that my Yacht was missing.
I can't add any new neighbours already playing YoWorld. All my friends from Farmtown coming up on my friends list. Nobody playing Farmtown want to play YoWorld. How can that be fixed???
I can't confirm my e-mail, can't update my avatar, since it's bringing up my avatar from the first time I'm playing Yoville.
Can anybody please help me getting this fixed.
Annalien van Rensburg (117684192)

ZIPLOCKET (144540244) wrote:Welcome to the forums
1. Go to the Help Tab and submit a ticket about your Yacht.
2. Neighbors - we are not able to add neighbors in the game but we are able to add them in fb. If you add in fb and they play yoworld they are automatically added to you.
3. ALl your old friends who no longer play Remove off off facebook and readd them here are the steps.
a. go to fb remove friend
Refresh.
b. Go into the yoworld game and find your friend again and instead of them being a neighbor they will be a buddy now. Delete the buddy by clicking on the minus sign. They are then removed off your list in YoWorld. If they want to play again they can readd you after they add the game again.
c. Readd your friend in fb for your farmville again. You will still be able to message without your message going into there "other folder." If you prefer you can message all your friends at once before hand telling them you are going to remove them from your yo world game and when they want to play again all they have to do is readd you.
--- Please do not give your private information in the forums. It is against the terms of service. I am not a BVG employee. We are players here in the forum.

Viking Jess wrote:Hey YoFans!

It's been a while since Viking John gave you all an update about reporting bugs, so I thought I'd check in with you

First, we appreciate everyone who has reported problems they've had in YoWorld, so please continue to do so! Thanks as well to those who help other players out - it's always nice to see how helpful our community really is

I'm sure at times it looks like we aren't monitoring this section of the forum, and I promise that isn't the case! While we do our best to read and review threads on this board, if you don't find the answers you're looking for here, your best option is to submit a ticket via the in-game Help button. Tickets help us in two ways: first, we can openly discuss your account details in private conversation with you, and second, tickets send us details that are specific to your account and how you play YoWorld, and these details help us to look into what you're experiencing. Our Happiness Engineers are working almost 24/7 to answer these tickets, so please don't hesitate to contact us if you have something we might be able to help with. We'll do our best to get back to you ASAP!

Thanks a bunch!