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- YoWorld Forums > Bugs & Bug Reporting > PLEASE READ: Reporting Bugs - Updated!

Jackie
YoNewbie

Status:
Registered: Nov 19, 2009
Posts: 2

Sun Oct 04, 2015 2:03 pm

Jess, i have not been able to get into YoWorld since Friday .. I suffer from Agoraphobia, and YoWorld is my life .. please, help fix this .. Thank You For Your Kindness !! :angel:

SweetieLilyBabe
YoNovice

Status:
Registered: Sep 07, 2010
Posts: 72

Sun Oct 04, 2015 11:07 pm

Big Viking Game team -please help its been almost a week kindly provide all the necessary info and save my friend. Her ticket number is #105522 email address is [email protected]

SweetieLilyBabe (168446240) wrote:Dear Yoworld Big viking game team
My friend is in need of your urgent help! Please read the following messages from my friend:

---------- Forwarded message ----------
From: li ash <[email protected]>
Date: Saturday, October 3, 2015
Subject: Re: my YoWorld acct is not working
To: YoWorld <[email protected]>

Dear all
I really need help. I can not get into my yoworld acct for days. I do not wish to miss any of the Latest promotion at all. I have no idea what is going on?????
Halloween is my most favorite theme out of all and I need it to be active to earn my coins and do my shopping.
I beg Bigviking to get someone to fix it at the soonest. I have sent tickets attached with photo....reminders everyday to bigvikinggames.com. There is not reply at all. I really need it fix asap........................I tried to get into forum.............all I get is this from the Forum:
Hello Su Ash,
Thanks for your interest in the YoWorld forums. Unfortunately, as your account is currently banned, you will not be able to post.
If you need to contact us about your account, you can do so at [email protected].
Make sure you quote your player ID, which is 169675823.
You're welcome to continue reading the forums by following this link. Thanks!
I just cant survive without Yoworld.
please save me pls help me
please enlighten me with info.
（￣へ￣）
Regards
Ash
On 30 Sep 2015 15:51, "YoWorld" <[email protected]> wrote:
>
> __________________________________
> Auto-Reply - YoWorld Ticket Received Re: my account is not working
> YoWorld | Sep 30, 2015 07:50AM UTC
>
> Thank you for submitting your ticket to the YoWorld team. We have received your message and are working on responding to you as soon as possible. If you need to give us more information or cancel your ticket, please reply to this email. NOTE: We are receiving a very heavy volume of tickets, so our reply will take some time. Thanks for your patience.
>
> Have a great day, and thanks for playing YoWorld!
>
> Viking Player Support
>
> This message was sent to [email protected].
> [[f489f14742d472e0ab50e169f83a0a54360647b3-540648944]]

---------- Forwarded message ----------
From: li ash <[email protected]>
Date: Thursday, October 1, 2015
Subject: Re: my account is not working
To: YoWorld <[email protected]>

Dear Person in charge

Could pls fix my Yoworld acct asap? I do not wish to miss any of the Latest promotion at all. I have no idea what is going on?????
All i get is this on my screen for days..... it is no fun at all

https://thumbp2-gq1.mail.yahoo.com/tn?sid=1076836761&mid=AEUNiWIABiRlVhCqsAxrsCYEtm0&midoffset=2_0_0_1_163371&partid=2&f=1640&fid=Inbox&ymreqid=c60cb2ea-9785-b910-1000-02000c010002&m=ThumbnailService&h=85&fullscan=1

Halloween is my most favorite theme out of all and I need it to be active to earn my coins and do my shopping.
I beg you pls get someone to fix it at the soonest. I can't wait any longer.

Your reply is very important to me. PLease reply with necessary action.

Than you
Ash

On Wed, Sep 30, 2015 at 3:51 PM, YoWorld <[email protected]> wrote:
Auto-Reply - YoWorld Ticket Received Re: my account is not working
YoWorld | Sep 30, 2015 07:50AM UTC

Thank you for submitting your ticket to the YoWorld team. We have received your message and are working on responding to you as soon as possible. If you need to give us more information or cancel your ticket, please reply to this email. NOTE: We are receiving a very heavy volume of tickets, so our reply will take some time. Thanks for your patience.

Have a great day, and thanks for playing YoWorld!

Viking Player Support

This message was sent to [email protected].
[[f489f14742d472e0ab50e169f83a0a54360647b3-540648944]]

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Guardian Squall
YoNewbie

Status:
Registered: Dec 11, 2009
Posts: 1

Mon Oct 05, 2015 7:59 am

I just bought the Skullington Mask today, when I wear it, found out the colour piece was broke. Please help me ><"

Hyra
YoNewbie

Status:
Registered: Sep 22, 2015
Posts: 1

Thu Oct 08, 2015 7:00 am

I have arranged a sale event today and for that i have moved my stuff to the "my stuff" section. But now I am unable to find it, not in inventory :'(

I am not that much rich in YoWorld and that's a big loss for me. Please fix it as soon as possible or else I will not gonna play it anymore, I'm hurt! :'(

Great Faith
YoNewbie

Status:
Registered: May 17, 2009
Posts: 5

Sat Oct 10, 2015 6:19 am

my "Selfie" feature does not woek.

Diana Noble Wulf
YoNewbie

Status:
Registered: Nov 11, 2008
Posts: 5

Sun Oct 11, 2015 8:56 am

I am returning to game after a couple years gone. Nothing works. No gifting, no settings, I can't buy yocash... what do I do to get this fixed?

Lil
YoNovice

Status:
Registered: Oct 01, 2009
Posts: 52

Mon Oct 12, 2015 4:56 am

Wall Paper Issue
I bought some wall paper at a sale and when I got home to put it up it wouldn't load and the first box now in my wall inventory has a red square around it and nothing that I put in there will go up. I have cleared cashe and refreshed and reloaded but still no go. Please help.

Diana Noble Wulf
YoNewbie

Status:
Registered: Nov 11, 2008
Posts: 5

Mon Oct 12, 2015 9:36 am

I sent in a email and have a ticket. Since then I keep finding stuff that is broken. Today I see a great special deal. I desperately want to buy yocash and want to take advantage of the special deal but since buying yocash does not work for me, I am screwed. I just want to say... BVG.... This is a test. If you can't bother to respond to my emails in more than the canned way, then you don't deserve my time or my USD$$. Tick Tock.

MEME
YoNewbie

Status:
Registered: Jun 28, 2010
Posts: 8

Thu Oct 15, 2015 8:43 pm

Unable to open the link to surveys - help please :eh:

MEME
YoNewbie

Status:
Registered: Jun 28, 2010
Posts: 8

Thu Oct 15, 2015 8:53 pm

Sorry to report my Cape Cod house has two (2) rooms missing most of the items -
the living room decorate with India items & the upstair bedroom ( at the top of stairs) was decorate with US President * Sim City items this room has only a few items - my people are gone
along with my furiture - not happy & very sad - it took a long time too to create.

And not happy with the new selfie pixs - please put it back to the way it was - Thank You! :sad:

George
YoRookie

Status:
Registered: Aug 17, 2008
Posts: 10

Fri Oct 16, 2015 5:15 pm

I'm having an issue inviting my FB friends to be my neighbor in Yoworld. I can't do a search to find them and they're not coming up in the drop down box - it's basically blank. Only two friends are listed on it. :wailing:

I'm stuck at a low paying level in the work house, because nobody can be added.

Tickle
YoNewbie

Status:
Registered: Jun 01, 2009
Posts: 5

Sun Oct 18, 2015 6:52 pm

We're 4 that can't play YoWorld. The game won't load at all
and it's the 2nd day now. I bet We've lost a lot of bonus and missed
out so many things by now. Please make the game work again :wailing:

jxmi
YoApprentice

Status:
Registered: Nov 09, 2009
Posts: 145

Mon Oct 19, 2015 12:37 am

Please help once i get anything out of my stuff to decorate it will not let me move it plz help thank you it been 2 days now Sad

Sinnie
YoNewbie

Status:
Registered: Aug 11, 2015
Posts: 1

Mon Oct 19, 2015 9:03 am

My "Free gifts" and "inbox" up at the top of the page isn't popping up for me :nerd:

HEELLLPP AND FIX ITTT PLEASE!!!!

Tickle
YoNewbie

Status:
Registered: Jun 01, 2009
Posts: 5

Mon Oct 19, 2015 5:37 pm

Yiha! My Games is working again

LORI
YoNewbie

Status:
Registered: Jul 08, 2009
Posts: 8

Tue Oct 20, 2015 11:33 am

I've tried everything I can think of to get it to go to the spot where I can buy Yocash and nothing works.
Please tell me what to do to fix this.
Thanks

LORI
YoNewbie

Status:
Registered: Jul 08, 2009
Posts: 8

Tue Oct 20, 2015 12:25 pm

please help before the Halloween theme is no longer...
I can not buy Yocash..The button looks lite up but will not work. I can not go to settings or help either
I turned off pop up blocker and still nothing
Thanks
Lori

FeliciaSaidBye
YoNewbie

Status:
Registered: Aug 17, 2009
Posts: 2

Tue Oct 20, 2015 3:07 pm

Uhmmm I dont have the Ghost or the hatchet thing. Says I claimed it but its not in my inventory. Pls help! Thanx

Andie
YoApprentice

Status:
Registered: Mar 22, 2009
Posts: 155

Wed Oct 21, 2015 1:42 pm

I have been unable to rotate items in my rooms? I was wondering if this is a glitch that others are experiencing, or if it is just me. It just started this morning and still seems to be non working. Thanks for any input or repair of this issue! :dizzy:

jxmi
YoApprentice

Status:
Registered: Nov 09, 2009
Posts: 145

Sat Oct 24, 2015 6:22 pm

Loading issue for a week now trying to put clotes on jump all over plzzzzzzzzzz help ty