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barbie
YoApprentice

Status:
Registered: Sep 25, 2009
Posts: 123

Thu Jun 12, 2014 6:00 pm
Anyone else having trouble trading right now?

Boriqua FajAnasSJPR
YoNovice

Status:
Registered: Mar 21, 2009
Posts: 30

Thu Jun 12, 2014 6:13 pm
I haven't been able to trade for a while now and sent a ticket over. They responded and told me to do the following. It didn't help me but maybe it will help you.

First allow me to apologize for the wait, we’re currently experiencing a high volume of e-mails which is leading to delays. Our players are very important to us and I’d like to thank you so much for your patience. Please try only to send in additional replies if your ticket needs to be updated with new details, as doing so will apply the new date to your ticket contributing to longer wait times. Thank you for your co-operation.
In regards to your issue, please try clearing your cache, then reloading your browser and game. Clearing your cache resolves many common issues with YoWorld and other Facebook games by removing old information stored on your computer. Plus, it will ensure you have all the up to date game information when something has recently been fixed. Please make sure you do not have YoWorld open when doing this.
A quick and easy way to clear your cache is to press the Ctrl+Shift+Delete keys on your keyboard, which will bring up your browser settings with an option to clear cache. You can also clear cache manually through your browser menu options.
You should also clear your Adobe Flash Cache by following this link and clicking “Delete All Sites” when the box loads: http://www.macromedia.com/support/docum ... ger07.html
Second, please make sure Adobe Flash Player is up-to-date on your computer. You can see which version of Flash is installed, and update it if necessary, here: http://helpx.adobe.com/flash-player.html
Lastly, please increase your Flash Player’s local storage allowance for YoWorld. To increase your Flash Player’s local storage, Right-click (or ctrl-click on Mac computers) on the YoWorld game screen. In the menu that pops up, select “Settings.” Click the “Local Storage” tab (this is the third tab from the left, and looks like an open folder) and drag the slider bar to the right. Then click “Close” and reload YoWorld.

barbie
YoApprentice

Status:
Registered: Sep 25, 2009
Posts: 123

Sat Jun 21, 2014 4:59 pm
I think I was lagged... or maybe a glitch? It was fine just a few minutes later. You guys are doing a great job.
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