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- YoWorld Forums > Bugs & Bug Reporting > Homes Not Loading

carol annie
YoNovice

Status:
Registered: Mar 21, 2010
Posts: 88

Mon Jan 24, 2022 3:03 pm
Entered YoWorld and daily gifts working fine. Went to change homes and it got stuck in the loading mode. Couldn't do anything so I had to leave. Never had this particular thing happen before. My avatar wasn't frozen. It could look left and right.

ijOjO uK
Moderator

Status:
Registered: Jul 23, 2009
Posts: 14008

Tue Jan 25, 2022 1:45 pm
Hey carol, this could have been a glitch, clearing your browser cache should fix this.

Hanna
YoRookie

Status:
Registered: May 16, 2010
Posts: 12

Tue Feb 01, 2022 2:26 pm
I've cleared the cache. My homes aren't loading either, nor are the arrows working.

ijOjO uK
Moderator

Status:
Registered: Jul 23, 2009
Posts: 14008

Tue Feb 01, 2022 8:49 pm
Hey Hanna,
That doesn't read well.

Could I ask that you both submit a ticket to the player support team so that they can have a look at your account and resolve this issue. Use the help tab above the game screen to send in your ticket.
Thanks :hug:
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