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MONI
YoNovice

Status:
Registered: Jul 31, 2011
Posts: 34

Mon Feb 28, 2022 12:54 am
ageline rivers known as llST3FY YHWll in yoworld was band thats her idea #15618861 she was trying to gift a girl and yall banded her im sure it was a mistake she host yo hat world on facebook and has done nothing wrong please look into this i been hearing a lot have been getting band Ive been with yo forever can yall fix this bug :bye: :thumbsup: :eh: tyvm

ijOjO uK
Moderator

Status:
Registered: Jul 23, 2009
Posts: 14008

Thu Mar 03, 2022 6:28 pm
Hey MONI below is a post from Viking Andrew explaining what has happened.

Could you please tell your friend ST3FY to email the Vikings using [email protected] to explain that she has been banned and they will look into this for her. She can also use the appeal link that appears in the ban notice.

Viking Andrew wrote:Hey everyone,

So this is related to an update we released on Friday to stop players from being able to disconnect others by using a tool to gift spam at an exceptional rate to the point it lagged the room out.

To stop this, we implemented an auto-ban feature that would ban players that are sending gifts at this rate (a rate that is FAR greater than humanly possible).

Unfortunately, it seems that there are some innocent players getting caught in this net, which seems to be caused by a network connection issue. It seems that there may be stability issues while they are trying to send gifts on their end, and as a result, when their connection is re-established, there are numerous requests being sent out at once.

This is something the team is currently investigating.

MONI
YoNovice

Status:
Registered: Jul 31, 2011
Posts: 34

Sat Jul 02, 2022 1:35 pm
jolly name in yo,blue faerie yo name,jollyt,emails r as follows [email protected],[email protected],[email protected],[email protected],i just got told this is a family that plays yo n all cant get back in can you ck into it please tyvm have a great day :bye: :D

ijOjO uK
Moderator

Status:
Registered: Jul 23, 2009
Posts: 14008

Mon Jul 04, 2022 12:25 pm
Hey Moni, your buddies will need to make contact ( by email) with the Player Support Team directly as the Vikings will not be able to offer any support on these boards.
:hug:
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