I've been trying to get in my Yo but it goes to a grey screen or a blue screen saying the url is unavailable cleared it out refreshed same thing

Hey KaDe, hoping that this issue has gotten better for you since you posted.

If you are still having issues, please submit a ticket to the Player Support Team (using the help tab above the game screen), so that they can investigate this on your account. It would be helpful to include your device specifications and as much information you can regarding this issue.

Thanks