ijOjO uK
Moderator
Status:
Registered: Jul 23, 2009
Posts: 14008
Fri Jul 22, 2022 7:50 am
Welcome to the forums Diane.
This is an issue already being investigated.
However it would be helpful if you could submit a ticket to the Player Support Team with details about your device specifications so that further investigations can be made. Please use the help tab above the game screen to submit your ticket.
Thanks
![Hugs :hug:](https://forums.yoworld.com/images/smilies/hug.png)