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- YoWorld Forums > Bugs & Bug Reporting > GAME STUCK ON LOADING SCREEN

Papi KOD
YoRegular

Status:
Registered: Jul 02, 2010
Posts: 269

Tue Aug 09, 2022 9:37 pm

BEEN LIKE THIS FOR THE PAST 2 DAYS

SharElle
YoApprentice

Status:
Registered: Aug 19, 2009
Posts: 111

Tue Aug 09, 2022 11:17 pm

Took me 45 min two days in a row to get into the game. Today i am still trying to get in via the app, but was able to get in through FB. Missing out on the app bonus. I dont know what happend but its really annoying. :dizzy:

ijOjO uK
Moderator

Status:
Registered: Jul 23, 2009
Posts: 14008

Wed Aug 10, 2022 11:07 am

Hey guys, have you both tried clearing your browser cache?, if that doesn't work then please try using a different browser to see if that works.

If you are still having issues, you will need to submit a ticket via email using: [email protected] to get help and assistance from the Player Support Team :hug:

Troye Sivan
YoNewbie

Status:
Registered: Sep 07, 2018
Posts: 5

Fri Aug 12, 2022 11:53 am

Feels like Im about to break our computer's monitor tbh, I started playng like 10 pm today and my time will end at 12 am and still I'm stuck here in the loading screen

LaLa Liquor
YoNovice

Status:
Registered: Jan 15, 2009
Posts: 42

Fri Aug 12, 2022 4:13 pm

I am stuck on loading screen also..Please fix ty

MR POLAND
YoNewbie

Status:
Registered: Nov 27, 2008
Posts: 2

Tue Aug 16, 2022 12:42 pm

For a week now I am having issues gaining acces to the game. Its stuck on loading. seams to be a issue with the google chrome browser. no issues with micro soft edge. Is there a issue with chrome? or any idea how to fix?

Baby Jaye
YoNovice

Status:
Registered: Jan 13, 2010
Posts: 51

Thu Aug 18, 2022 7:29 pm

I have been trying to load the YoWorld game and have been unsuccessful for hours. It's just stuck on the loading screen. Have cleared the cache and restarted the game several times and it's not loading. Need assistance...thanks in advance. :cold:

Baby Jaye
YoNovice

Status:
Registered: Jan 13, 2010
Posts: 51

Fri Aug 19, 2022 12:50 pm

Day 2 and no game play. Screen still stuck on loading. Missing out on game play which will keep me from receiving bonuses. Have cleared cache and restarted browser several times. Sent ticket and etc. I am sticking to my browser. Will just have to consider if the game is worth playing... have a great weekend! :wailing:

ijOjO uK
Moderator

Status:
Registered: Jul 23, 2009
Posts: 14008

Fri Aug 19, 2022 7:21 pm

Hey guys, sorry to read y'all are still experiencing issues accessing the game.
If you have already sent in tickets, then I would ask that you are patient whilst the Player Support Team gets around to dealing with it. :hug:

MR POLAND
YoNewbie

Status:
Registered: Nov 27, 2008
Posts: 2

Sun Aug 21, 2022 9:45 pm

it seams to be a issue with google c hrome all of my games will not load up . cant fing the issue to correct it. been like this for 2 weeks forme

ijOjO uK
Moderator

Status:
Registered: Jul 23, 2009
Posts: 14008

Mon Aug 22, 2022 11:17 am

Please try this fix, that was kindly posted by Baby Jaye:

Baby Jaye (145386723) wrote:Someone posted the following fix for the loading screen error and it actually works. Go to to right corner on your computer and find the 3 dots and do the following: Select > 3 dots > Select Settings > Select System > Select Use hardware acceleration when available, Turn Off then close program and relaunch Chrome. Hope this helps...

Maybe that might resolve the issue you are having. :hug:

xxIDGAFxx
YoNewbie

Status:
Registered: Feb 07, 2017
Posts: 1

Mon Aug 22, 2022 12:36 pm

SAME. But the issues have been for 2 weeks for me

Trinity
YoRegular

Status:
Registered: Sep 04, 2009
Posts: 320

Thu Aug 25, 2022 2:34 am

Same here. Stuck on loading screen with the message "disconnected" using the app (Chrome).
Login via FaceBook works. (Chrome)

Trinity
YoRegular

Status:
Registered: Sep 04, 2009
Posts: 320

Thu Aug 25, 2022 2:48 am

It works again. Thank you for the fix. :heart: