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- YoWorld Forums > Bugs & Bug Reporting > BAIT AND SWITCH. I WANT MY MONEY BACK.

Nita
YoFan

Status:
Registered: Aug 17, 2009
Posts: 1957

Fri Dec 01, 2023 12:35 pm

I clicked on the offer of the animated Christmas village window to buy for 12 cash, I got two other things instead I didn't want!!!! I WANT MY 12 YOCASH BACK.

Shamrock
YoAdmirer

Status:
Registered: May 31, 2009
Posts: 2065

Fri Dec 01, 2023 2:27 pm

This was addressed in your thread in YoWorld Discussions Board. You do not need to start a thread in every board!

Viking Andrew wrote:I'm sorry to hear that you had this experience.

The promotion does state that you are getting two classic items in the box with a 1 in 4 chance at getting one of the new exclusives. There is no guarantee that it will be given. Due to the random nature of these boxes, we cannot offer refunds on purchases made if people are unhappy with the items they receive.

Thank you for understanding.