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- YoWorld Forums > "How To" and General Game Play Questions > Cant reset my Lock code PLs HElP

bckstreet boy37
YoNewbie

Status:
Registered: Oct 11, 2008
Posts: 2

Mon Jun 05, 2017 11:41 am

I forgot my lock code and when I requested to reset it .. I received an email with no link .. so plz tell me how to solve this issue :eh:

XHunter Cuber
YoAdmirer

Status:
Registered: Apr 01, 2009
Posts: 2015

Tue Jun 06, 2017 11:41 am

Did you send A help ticket ??? That is what you should do . Or resend the reset lock code link to see if it works if you try again .

Viking Jess
YoWorld Community Manager

Status:
Registered: n/a
Posts: 9998

Wed Jun 07, 2017 9:13 am

Hey bckstreet boy37! I'm sorry you're having trouble. The email to reset your lock code should look a little something like this...

If that "click here" link doesn't work, you may find switching browsers could help!

And, of course, as Arnold has said - if you're still having trouble, please contact us by clicking Help above YoWorld, then choose Contact Us at the bottom. One of our Player Happiness Engineers will be happy to help!