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- YoWorld Forums > "How To" and General Game Play Questions > I cannot play any Facebook game including yoworld

LsxMuffin
YoNewbie

Status:
Registered: Feb 17, 2011
Posts: 4

Mon Aug 28, 2017 3:36 pm

Anyone else having this problem? I started experiencing it like 2 days ago and its really annoying :/. I tried googling it and it says clear cookies or history but wouldn't that remove all my progress/items in Yoworld? :eh:

KimmieStarDreams
YoManiac

Status:
Registered: Apr 23, 2009
Posts: 102436

Tue Aug 29, 2017 9:00 am

no u be fine clearing history i do it all time all it does is remove where u been on the browser , wont effect u loseing anything on game

Smitten Kitten
Moderator

Status:
Registered: Nov 24, 2009
Posts: 24702

Tue Aug 29, 2017 9:28 am

LsxMuffin (174776218) wrote:Anyone else having this problem? I started experiencing it like 2 days ago and its really annoying :/. I tried googling it and it says clear cookies or history but wouldn't that remove all my progress/items in Yoworld?

No, it won't. In fact, you should clear your cookies/cache regularly to get the latest game updates. All your stuff will be fine!

:thumbsup:

LsxMuffin
YoNewbie

Status:
Registered: Feb 17, 2011
Posts: 4

Tue Aug 29, 2017 7:14 pm

I have cleared history/cache/cookies and it still doesn't work

Its literally a blank screen and my cursor turns into a spinning rainbow forever...

Smitten Kitten
Moderator

Status:
Registered: Nov 24, 2009
Posts: 24702

Wed Aug 30, 2017 10:59 am

LsxMuffin (174776218) wrote:I have cleared history/cache/cookies and it still doesn't work Its literally a blank screen and my cursor turns into a spinning rainbow forever...

Sounds like you will need to send in a ticket to the support team..see what advice they have to give. Send them an email to:
[email protected]

Put "Game Access" in the Subject line so they know whom to direct the problem to. You may also want to contact Facebook, since it seems a problem with all games for you.

GL~ :bye:

Cherry BTS
YoFan

Status:
Registered: Jun 01, 2014
Posts: 1660

Thu Aug 31, 2017 5:50 pm

Try using another browser, like Maxthon, UCBrowser, Firefox or Opera

StrawberryTBD
YoNovice

Status:
Registered: Feb 01, 2010
Posts: 43

Sat May 26, 2018 7:45 pm

I can not log on and this has been going on for a few weeks now need help ASAP Thank you :wailing: