Nightshade
YoSupporter
Status:
Registered: Oct 08, 2009
Posts: 556
Thu Jul 29, 2021 9:45 am
Tickets (aka raising a complaint) are what we send in to BVG if we have a game-related issue or need help with our account. E.g., if I bought something in game, and my yocash was deducted but I didn't get my item, I usually send in a ticket to BVG to get it resolved.
If you want to send in a ticket, you can click on the "Help" icon on the top right of your game, then go to "contact us", choose the issue you need help with, and follow the prompts thereafter.
Hope this is the ticket you wanted to know more about.