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Francy
YoNewbie

Status:
Registered: Feb 18, 2017
Posts: 2

Wed Apr 05, 2017 6:44 pm
:?: yesterday it appears in the top right birthday cake but not the money bag. why? It is not my birthday!

Smitten Kitten
Moderator

Status:
Registered: Nov 24, 2009
Posts: 24700

Wed Apr 05, 2017 6:49 pm
Francy (187366014) wrote::?: yesterday it appears in the top right birthday cake but not the money bag. why? It is not my birthday!


Hi! Welcome to the forum!

Are you talking about getting your birthday coins? It is a gift from BVG. Everyone who signs up receives it. You can check if the correct birthday is listed in your SETTINGS tab above the game screen. Look under ACCOUNT SETTINGS and then scroll to see what birthday you have listed.

If it is the incorrect day, you can send the team a ticket and I am sure they will adjust it for you. :bye:

Francy
YoNewbie

Status:
Registered: Feb 18, 2017
Posts: 2

Wed Apr 05, 2017 6:51 pm
thanks for the reply, I get the birthday cake with 0 coins.

MiMi
YoNovice

Status:
Registered: Sep 08, 2008
Posts: 27

Wed Apr 26, 2017 9:42 am
Ive a problem too... im playing on my mobile but cannot Edit/decorate & move furnishings? Is there any ways to edit/decorate.
. Plzzz. Help me x :heartbroken:

MiMi
YoNovice

Status:
Registered: Sep 08, 2008
Posts: 27

Wed Apr 26, 2017 9:45 am
MiMi (2543558) wrote:Ive a problem too... i cannot Edit furnishings on my mobile phone. . Is there any ways to edit homes. Plzzz. Help me x :heartbroken:

Smitten Kitten
Moderator

Status:
Registered: Nov 24, 2009
Posts: 24700

Wed Apr 26, 2017 11:09 am
MiMi (2543558) wrote:Ive a problem too... im playing on my mobile but cannot Edit/decorate & move furnishings? Is there any ways to edit/decorate.
. Plzzz. Help me x :heartbroken:


Unfortunately, no. YO isnt designed as a mobile game. If you upload Puffin as your browser, you can collect coins and move around a bit..but heavy decorating is still very difficult.

XHunter Cuber
YoAdmirer

Status:
Registered: Apr 01, 2009
Posts: 2015

Wed Apr 26, 2017 11:24 am
MiMi (2543558) wrote:Ive a problem too... im playing on my mobile but cannot Edit/decorate & move furnishings? Is there any ways to edit/decorate.
. Plzzz. Help me x :heartbroken:

If you go in settings there is theater mode . And that helps but it still isn't as good as desktop. You can drag now with a recent update. And you could drag before you just had to double click but hold on the last click .

MiMi
YoNovice

Status:
Registered: Sep 08, 2008
Posts: 27

Thu Apr 27, 2017 7:03 am
Thanks for replying to me. I appreciate it. Which settings is it i find Theatre mode? Tyvm

MiMi
YoNovice

Status:
Registered: Sep 08, 2008
Posts: 27

Thu Apr 27, 2017 7:40 am
Arnold (12789920) wrote:
MiMi (2543558) wrote:Ive a problem too... im playing on my mobile but cannot Edit/decorate & move furnishings? Is there any ways to edit/decorate.
. Plzzz. Help me x :heartbroken:

If you go in settings there is theater mode . And that helps but it still isn't as good as desktop. You can drag now with a recent update. And you could drag before you just had to double click but hold on the last click .

Were is theatre mode? Thanks for ur help.

MiMi
YoNovice

Status:
Registered: Sep 08, 2008
Posts: 27

Thu Apr 27, 2017 8:39 am
Plzzz help weee id theatre mode. I can't find. Plz help. Tyvvvvm. X

XHunter Cuber
YoAdmirer

Status:
Registered: Apr 01, 2009
Posts: 2015

Thu Apr 27, 2017 8:52 am
MiMi (2543558) wrote:Plzzz help weee id theatre mode. I can't find. Plz help. Tyvvvvm. X

On the top right corner there are three icrcles . And that is settings tab . If you dont see that make sure you have most updated version of puffin .

MiMi
YoNovice

Status:
Registered: Sep 08, 2008
Posts: 27

Thu Apr 27, 2017 8:53 am
:D
Arnold (12789920) wrote:
MiMi (2543558) wrote:Plzzz help weee id theatre mode. I can't find. Plz help. Tyvvvvm. X

On the top right corner there are three icrcles . And that is settings tab . If you dont see that make sure you have most updated version of puffin .

Mark
YoNewbie

Status:
Registered: Oct 20, 2009
Posts: 3

Fri May 12, 2017 1:44 am
does anyone know how i recover my gift for my bday i opened yo the gift show n got frozen i ref n it didnt show i got the money or the bday gift sign :wailing:

XHunter Cuber
YoAdmirer

Status:
Registered: Apr 01, 2009
Posts: 2015

Fri May 12, 2017 3:24 am
Mark (130166141) wrote:does anyone know how i recover my gift for my bday i opened yo the gift show n got frozen i ref n it didnt show i got the money or the bday gift sign :wailing:

If you go to the transaction log at the top of the game screen, you can find What you have received on your account . If you didn't see the money in game . You should be able to see it in transaction log .
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