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MRS CARRAXAWC
YoNewbie

Status:
Registered: Dec 24, 2009
Posts: 5

Thu Jul 29, 2021 4:31 am
Hi
could someone tell me please How to get tickets and what are they
Not raffle tickets :)

Nightshade
YoSupporter

Status:
Registered: Oct 08, 2009
Posts: 556

Thu Jul 29, 2021 9:45 am
Tickets (aka raising a complaint) are what we send in to BVG if we have a game-related issue or need help with our account. E.g., if I bought something in game, and my yocash was deducted but I didn't get my item, I usually send in a ticket to BVG to get it resolved.

If you want to send in a ticket, you can click on the "Help" icon on the top right of your game, then go to "contact us", choose the issue you need help with, and follow the prompts thereafter.

Hope this is the ticket you wanted to know more about.

MRS CARRAXAWC
YoNewbie

Status:
Registered: Dec 24, 2009
Posts: 5

Thu Jul 29, 2021 7:36 pm
Yes it is Thank you so much I had a interactive burlesque bubbly glass in a room I I moved it to mu inventory and when I went to put it into another room it had gone Ive looked everywhere in my inventory and no sighns so someone told me I need a ticket So this must be the one Thanks again :)

Nightshade
YoSupporter

Status:
Registered: Oct 08, 2009
Posts: 556

Tue Aug 03, 2021 2:46 pm
Glad to be of help mrs carragher. Sometimes, you can see your missing item in the inventory just after a refresh. If you don't see it yet, ticket is the way to go.
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