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Ms Kitty
YoRegular

Status:
Registered: Feb 28, 2009
Posts: 333

Thu Jul 11, 2019 8:52 pm
I just downloaded the “update” and it is a NIGHTMARE! It is freezing up every time i get a win. Please do your beta testing before any releases!

AlyssaRose
YoGroupie

Status:
Registered: Jan 07, 2014
Posts: 4100

Thu Jul 11, 2019 11:08 pm
i thought i was the only one!!! i played lucky 7 and hit the bonus wheel so i was super happy. spun the first wheel and the entire game froze. i exited the entire app and came back to lucky 7 to play again (even though i was never rewarded for my first win) and the app froze again after i spun. it like skipped and then just stopped working. i wasted 3 of my golden spins and got no rewards >.> very frustrating

j9 2009
YoSupporter

Status:
Registered: Aug 31, 2009
Posts: 619

Fri Jul 12, 2019 8:47 pm
I keep freezing too :wailing:

TilliePOG
YoNovice

Status:
Registered: Aug 24, 2009
Posts: 74

Sat Jul 13, 2019 2:27 pm
Please fix the freezing app! How are we supposed to finish the daily challenges if we can't play! Please, please fix your latest update so we can go back and play the games! Thank you.

Rand DuBois
YoNovice

Status:
Registered: Jun 16, 2010
Posts: 32

Sat Jul 13, 2019 2:37 pm
The app is freezing on all mobile app slots. It freezes whether you are using auto spin or manual spin. I did not necessarily notice it was happening on a winning spin but I noted that it was freezing after only 1 to 3 spins. Moreover, when it freezes it is dropping complete connection with the server. :wailing:

Pammie
YoApprentice

Status:
Registered: Sep 11, 2009
Posts: 199

Sat Jul 13, 2019 8:54 pm
I keep freezing too.

Blue Star
YoNewbie

Status:
Registered: Dec 03, 2009
Posts: 4

Sun Jul 14, 2019 12:02 am
Can't do daily quest as the game freezes every time spins also freezes when daily login happened after uninstalled and stalled game again have done it at least 5 times still not working properly since yesterday.. grrrrrr :grr

CLASSYNANNY
YoApprentice

Status:
Registered: Nov 30, 2009
Posts: 115

Sun Jul 14, 2019 8:59 am
same here it's a mess please fix it thanks

Lainie
YoCrazy

Status:
Registered: Sep 23, 2009
Posts: 24485

Sun Jul 14, 2019 12:59 pm
I just needed one super win to finish todays challenges... I kept on reloading and got the butterfly match - and then it froze. darn it. ! :sick:

Ather
YoApprentice

Status:
Registered: Jun 05, 2009
Posts: 180

Sun Jul 14, 2019 2:12 pm
Uninstalling and reinstalling only fixed it for a day. Right back to freezing up. Is there a way to downgrade to a working version?

Barbie
YoRegular

Status:
Registered: Aug 22, 2008
Posts: 456

Sun Jul 14, 2019 5:56 pm
It's freezing for me as well, and deleting the app and installing it again doesn't help at all.. Hope they get it fixed soon

LoriCanOlowaARTIST
YoSupporter

Status:
Registered: May 23, 2009
Posts: 724

Mon Jul 15, 2019 11:27 am
Same problem here. Your support and communication are sorely lacking.

I wrote that sentence very differently at first, but didn't want to be banned. lol

Would you please address the issues, fix them, or at least TELL US SOMETHING?

hugs n love,
Lori

Tamu
YoRookie

Status:
Registered: Jan 16, 2009
Posts: 10

Mon Jul 15, 2019 4:26 pm
This freezing issue is very annoying! I have to uninstall YoWorld Mobile Companion and reinstall 2-3 times a day. I have found I also have to reboot my mobile device between each uninstall and reinstall. A fix would be really, really nice!

Lainie
YoCrazy

Status:
Registered: Sep 23, 2009
Posts: 24485

Mon Jul 15, 2019 4:32 pm
I'm just glad I can log in and get my ads and bonuses I suppose.

K-Diddy
YoRookie

Status:
Registered: Feb 07, 2009
Posts: 21

Mon Jul 15, 2019 8:04 pm
I freeze all the time too now. I am lucky if I can get in one spin. I have reinstalled a few times and restarted my iPad.

What a mess.

j9 2009
YoSupporter

Status:
Registered: Aug 31, 2009
Posts: 619

Tue Jul 16, 2019 11:15 am
Is this going to get fixed?

NoahxRPPxRPA
YoDedicated

Status:
Registered: Aug 18, 2014
Posts: 5630

Tue Jul 16, 2019 12:04 pm
I haven't gotten any ads with the new updates. Also, an FYI to you all... I recommend posting this in the "Yoworld Discussions" since this part of the forums is full of cobwebs, or abandoned. You might get a quicker response from any viking (if there's a new forum manager) in that forum area.

Ms Kitty
YoRegular

Status:
Registered: Feb 28, 2009
Posts: 333

Wed Jul 17, 2019 6:38 pm
Ok, all. I think I figured out what is causing the freezing. Turn OFF the "FAST PLAY" in the game. If you don't know where to find it go to any one of the games and go to "settings". You'll find it at the bottom. They must have done something to "tweak" it and it has "spun" out of control. If you turn that off, it won't freeze anymore. I've sent a notice to them, but it will help "get their attention" if EVERYONE sends them the same message.....

Ms Kitty....

Alex
YoRegular

Status:
Registered: Aug 03, 2009
Posts: 469

Wed Jul 17, 2019 11:20 pm
My fast play is off and is not changeable anyways. I still freeze after 2 to 3 spins. I tried manual instead of auto. Same thing. I did freeze after a twenty something coin win...Just saying that please, don't stop looking into it. It's not working still. Worked perfectly before update. :(
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