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- YoWorld Forums > > YoWorld Mobile Companion APP not loading

Therese
YoNovice

Status:
Registered: Jul 30, 2008
Posts: 25

Tue Nov 12, 2019 1:32 pm

Is there a problem with the YoWorld Mobile Companion App? I was playing right along and then it stopped working. I shut down my phone and started it back up and I still couldn't get in, so I uninstalled the app, reloaded it to no avail. I powered down my phone again and again, I'm stuck at the blue page YoWorld Mobile Companion - Connected to Facebook. The three dots below are dancing and that's it. Help! Thanks!

Denna
YoFiend

Status:
Registered: Feb 25, 2009
Posts: 17474

Tue Nov 12, 2019 1:44 pm

Mine is not loading either, for about 45 minutes now...

Therese
YoNovice

Status:
Registered: Jul 30, 2008
Posts: 25

Tue Nov 12, 2019 1:49 pm

So it's not just me then. I hope they get it fixed soon.

LaLaLoopSy
YoAdmirer

Status:
Registered: Aug 23, 2010
Posts: 2402

Tue Nov 12, 2019 1:56 pm

Same here stuck at loading screen :eh:

Toink Toink
YoEnthusiast

Status:
Registered: Aug 27, 2009
Posts: 9672

Tue Nov 12, 2019 1:57 pm

After that maintenance refresh, it stopped working.

Marilyn
YoSupporter

Status:
Registered: Aug 01, 2009
Posts: 611

Tue Nov 12, 2019 2:06 pm

Mines stuck too.

Denna
YoFiend

Status:
Registered: Feb 25, 2009
Posts: 17474

Tue Nov 12, 2019 2:08 pm

I hope this will be fixed soon, otherwise I will miss daily challenge...

Therese
YoNovice

Status:
Registered: Jul 30, 2008
Posts: 25

Tue Nov 12, 2019 2:24 pm

I hope it's fixed soon too. How do we get the attention from the developers to let them know?

Denna
YoFiend

Status:
Registered: Feb 25, 2009
Posts: 17474

Tue Nov 12, 2019 2:26 pm

Idk any other way, only to post here and it is also posted in Bug section...

Catseye
YoNewbie

Status:
Registered: May 14, 2014
Posts: 1

Tue Nov 12, 2019 2:38 pm

Same here

Tiff
YoRookie

Status:
Registered: Jan 12, 2009
Posts: 13

Tue Nov 12, 2019 2:49 pm

Currently 1:42 EST and it's still down. I absolutely HATE that when the game is down and you're unable to complete the tasks, that you're not compensated. This round I have to collect the bonus chest that you can collect every 4 hours. Now, unless you don't want to sleep, that means that you can only collect the 4 chests in the 24 hour period (again, I want to sleep at night). So right now, I've got 5 hours and 15 minutes to collect two more before reset in 6 hours. And then to add more frustration, after reset it will be another round where I have to collect those 4 chests and because of all of this, I won't be able to collect the first one until 10 or 11 EST which, for me, is an hour later. I don't want to be playing this game at midnight in order to fulfill quests. We should be compensated for these down times. Just my two frustrated cents!!

LaLaLoopSy
YoAdmirer

Status:
Registered: Aug 23, 2010
Posts: 2402

Tue Nov 12, 2019 2:50 pm

Tiff (7387795) wrote:Currently 1:42 EST and it's still down. I absolutely HATE that when the game is down and you're unable to complete the tasks, that you're not compensated. This round I have to collect the bonus chest that you can collect every 4 hours. Now, unless you don't want to sleep, that means that you can only collect the 4 chests in the 24 hour period (again, I want to sleep at night). So right now, I've got 5 hours and 15 minutes to collect two more before reset in 6 hours. And then to add more frustration, after reset it will be another round where I have to collect those 4 chests and because of all of this, I won't be able to collect the first one until 10 or 11 EST which, for me, is an hour later. I don't want to be playing this game at midnight in order to fulfill quests. We should be compensated for these down times. Just my two frustrated cents!!

Same task!

So lengthy. I wish they made it at least every 2 or 3 hours
4 hrs is half of the day

vee
YoEnthusiast

Status:
Registered: Oct 16, 2008
Posts: 9263

Tue Nov 12, 2019 3:55 pm

same with me, I am glad I'm not alone.

j9 2009
YoSupporter

Status:
Registered: Aug 31, 2009
Posts: 619

Tue Nov 12, 2019 4:03 pm

Not loading for me either :sad:

BEANS
YoDedicated

Status:
Registered: Jul 29, 2009
Posts: 6410

Tue Nov 12, 2019 4:45 pm

same here, missing out on my coins lol

Riri
YoRegular

Status:
Registered: Oct 27, 2009
Posts: 364

Tue Nov 12, 2019 5:02 pm

I thought it was just me cleared cache and everything but still stopped loading on the main screen

Denna
YoFiend

Status:
Registered: Feb 25, 2009
Posts: 17474

Tue Nov 12, 2019 6:13 pm

Pretty sure I can't do daily challenge anymore... :dizzy:

I really hope this will be fixed soon for people who still have chance to do daily challenges.

If this is any help: App stopped working after announcement about double coins for watching ads.

ibgretz
YoNewbie

Status:
Registered: Nov 16, 2008
Posts: 8

Tue Nov 12, 2019 6:14 pm

Same!! I'll be losing coins again!! :'(

Blanca
YoNewbie

Status:
Registered: Oct 30, 2009
Posts: 1

Tue Nov 12, 2019 6:34 pm

I hope this will be fixed soon, otherwise I will miss daily challenge...

tawnya
YoRookie

Status:
Registered: Nov 24, 2009
Posts: 24

Tue Nov 12, 2019 6:36 pm

My yoworld companion app not working either is anyone fixing it? :?: