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Snorty
YoBeliever

Status:
Registered: Oct 01, 2008
Posts: 11779

Thu Sep 12, 2019 12:16 pm
Ummm, why cant i buy ropes?? I can buy them from home but not in the store!!! that is going to suck super big time to drag them all into the room!! :wailing: :wailing: :wailing: :wailing: :wailing:

Oh please Sarah, please ask them to fix the ropes so we can buy them from the store!! i am only like 20 in and want to scream!! I dont know why they saw expired already or is it only me that shows for?

Jade
YoDedicated

Status:
Registered: Nov 24, 2009
Posts: 6065

Thu Sep 12, 2019 12:29 pm
Snorty (3054329) wrote:Ummm, why cant i buy ropes?? I can buy them from home but not in the store!!! that is going to suck super big time to drag them all into the room!! :wailing: :wailing: :wailing: :wailing: :wailing:

Oh please Sarah, please ask them to fix the ropes so we can buy them from the store!! i am only like 20 in and want to scream!! I dont know why they saw expired already or is it only me that shows for?


I just bought some in the Furniture Store and had no issues!

MaCy YED
YoSupporter

Status:
Registered: May 10, 2010
Posts: 633

Thu Sep 12, 2019 12:36 pm
Thank you so much for saving these important items that are very useful in our designs, esp the sun beams and scorches! :heart: so relieved!

Snorty
YoBeliever

Status:
Registered: Oct 01, 2008
Posts: 11779

Thu Sep 12, 2019 12:42 pm
Jade (136873125) wrote:
Snorty (3054329) wrote:Ummm, why cant i buy ropes?? I can buy them from home but not in the store!!! that is going to suck super big time to drag them all into the room!! :wailing: :wailing: :wailing: :wailing: :wailing:

Oh please Sarah, please ask them to fix the ropes so we can buy them from the store!! i am only like 20 in and want to scream!! I dont know why they saw expired already or is it only me that shows for?


I just bought some in the Furniture Store and had no issues!

Thanks I will clear the cache and try again!

No luck... this is what comes up when I try to shop!! Does anyone know how to clean cache on the desktop app?
Image

Wingnut
YoFan

Status:
Registered: Jul 10, 2009
Posts: 1828

Thu Sep 12, 2019 1:03 pm
Viking Sarah wrote:Hey YoFans!

First, I'd like to thank you for your overwhelming feedback regarding the vaulting of themes. We have carefully reviewed everything you have stated, and we will continue to review your comments and concerns going forward.

At this time, we wanted to provide you with an initial update based around your feedback. This update will let you know what has been decided for the foreseeable future; however, we will continue to keep you all informed once any additional decisions are made.

As of right now, I can confirm for you that after MF2015 has been vaulted, no additional themes will be vaulted until November 2019.

Speaking of MF2015, we understand that this was a highly debated theme to be vaulted. While we were unable to save all requested items, we were able to save a few more than the items that would normally go into YoDepot. As our way of showing our immense appreciation to all YoFans, we are happy to let you know that the following MF2015 items will be saved from the Vault, and moved to YoDepot when the pre-vaulting period is over:

  • Curtained Windows (Purple, Red, Green, and Blue)
  • Single Stones (1-4)
  • Standing Stones
  • Scorch Marks (1-4)
  • Pillars (Tall and Thick - Flowered, Wall, Mossy, Regular, and Broken variants)
  • Corner Support Pillar
  • Sun Beams (Purple, White, and Yellow)
  • Stone Archway
  • Medieval Windows (Double, Round, Curved, and Rectangular)
  • Pillars (Medieval, Ivy Covered, and Half-Covered)

We do need to stress that these items automatically being saved from the Vault is a one-time occurrence. With that said however, we are also excited to let you know that going forward we will be asking YoFans for more input regarding which items will be moved to YoDepot when a theme is being vaulted. These details are still being worked out, but we will definitely be back to update you with that information when it has been finalized.

Thank you to everyone for your input, and I invite you to please continue to leave your feedback, comments, and concerns as I promise you that we are listening, we do care, and YoFans are what make everyday so great! :heart: :heart: :heart:


Hot Darn! Thank you so much for retaining many of the requested items in the Depot. It is great to hear that you will be asking for input from players before the next vaulting, and that no vaultings are planned prior to November 2019. I understand that this is a one-time occurrence, and that in the future retained items will be determined based on BVG deliberations with player input provided via surveys. :heart: :D :bye:

Fermit - thank you so much for providing an initial list - :rose:

Jade
YoDedicated

Status:
Registered: Nov 24, 2009
Posts: 6065

Thu Sep 12, 2019 1:50 pm
Snorty (3054329) wrote:
Jade (136873125) wrote:
Snorty (3054329) wrote:Ummm, why cant i buy ropes?? I can buy them from home but not in the store!!! that is going to suck super big time to drag them all into the room!! :wailing: :wailing: :wailing: :wailing: :wailing:

Oh please Sarah, please ask them to fix the ropes so we can buy them from the store!! i am only like 20 in and want to scream!! I dont know why they saw expired already or is it only me that shows for?


I just bought some in the Furniture Store and had no issues!

Thanks I will clear the cache and try again!

No luck... this is what comes up when I try to shop!! Does anyone know how to clean cache on the desktop app?
Image


Oh no, I didn't get that! Clear Macromedia for Desktop App. https://www.macromedia.com/support/docu ... ger07.html

LaurenYOC PIC
YoNovice

Status:
Registered: Nov 26, 2009
Posts: 31

Thu Sep 12, 2019 2:03 pm
Viking Sarah wrote:Hey YoFans!

First, I'd like to thank you for your overwhelming feedback regarding the vaulting of themes. We have carefully reviewed everything you have stated, and we will continue to review your comments and concerns going forward.

At this time, we wanted to provide you with an initial update based around your feedback. This update will let you know what has been decided for the foreseeable future; however, we will continue to keep you all informed once any additional decisions are made.

As of right now, I can confirm for you that after MF2015 has been vaulted, no additional themes will be vaulted until November 2019.

Speaking of MF2015, we understand that this was a highly debated theme to be vaulted. While we were unable to save all requested items, we were able to save a few more than the items that would normally go into YoDepot. As our way of showing our immense appreciation to all YoFans, we are happy to let you know that the following MF2015 items will be saved from the Vault, and moved to YoDepot when the pre-vaulting period is over:

  • Curtained Windows (Purple, Red, Green, and Blue)
  • Single Stones (1-4)
  • Standing Stones
  • Scorch Marks (1-4)
  • Pillars (Tall and Thick - Flowered, Wall, Mossy, Regular, and Broken variants)
  • Corner Support Pillar
  • Sun Beams (Purple, White, and Yellow)
  • Stone Archway
  • Medieval Windows (Double, Round, Curved, and Rectangular)
  • Pillars (Medieval, Ivy Covered, and Half-Covered)

We do need to stress that these items automatically being saved from the Vault is a one-time occurrence. With that said however, we are also excited to let you know that going forward we will be asking YoFans for more input regarding which items will be moved to YoDepot when a theme is being vaulted. These details are still being worked out, but we will definitely be back to update you with that information when it has been finalized.

Thank you to everyone for your input, and I invite you to please continue to leave your feedback, comments, and concerns as I promise you that we are listening, we do care, and YoFans are what make everyday so great! :heart: :heart: :heart:



thank you so much for saving these items :heart: I know it is probably too late to ask for any other items to be saved but if y'all can can y'all please save all the ivys from this theme, the garden boxes , and the shrubs if you aren't able to save all of them can you please save the shrubs I like to decorate the outdoors of my houses a lot but there aren't as many bushes and shrubs could we please keep the shrubs also I want to try to use them to make homemade trees

Viking Sarah
YoWorld Community Manager

Status:
Registered: n/a
Posts: 847

Thu Sep 12, 2019 2:14 pm
Snorty (3054329) wrote:
Jade (136873125) wrote:
Snorty (3054329) wrote:Ummm, why cant i buy ropes?? I can buy them from home but not in the store!!! that is going to suck super big time to drag them all into the room!! :wailing: :wailing: :wailing: :wailing: :wailing:

Oh please Sarah, please ask them to fix the ropes so we can buy them from the store!! i am only like 20 in and want to scream!! I dont know why they saw expired already or is it only me that shows for?


I just bought some in the Furniture Store and had no issues!

Thanks I will clear the cache and try again!

No luck... this is what comes up when I try to shop!! Does anyone know how to clean cache on the desktop app?
Image


Hey Snorty!

Uh oh, that's not good! I've checked in with our QA team (who are basically the experts on the desktop app), and they let me know that if you click the refresh button the cache is cleared automatically. This button should be in the top left of the desktop app.

Hopefully this does the trick for you because those ropes are definitely still available for purchase right now.

If you continue to experience troubles, please definitely let me know (even reach out to me via a PM).

Thanks! :)

Cookie Monster
YoBeliever

Status:
Registered: Oct 30, 2008
Posts: 10668

Thu Sep 12, 2019 2:16 pm
My desktop app still pops up on Chromium, a stripped-down version of Chrome, so clearing Chrome cache works for me. I hoarded ropes I can send you, Snorty. And I guess I'll be doing a lot of gifting of the stuff I hoarded that is staying. LOL

Thank you Sarah and BVG. I think the response is wonderful. People didn't get everything they wanted, but you didn't vault everything you wanted. This would be considered a successful negotiation. Some of us see that.

Snorty
YoBeliever

Status:
Registered: Oct 01, 2008
Posts: 11779

Thu Sep 12, 2019 2:44 pm
Christine (4327680) wrote:My desktop app still pops up on Chromium, a stripped-down version of Chrome, so clearing Chrome cache works for me. I hoarded ropes I can send you, Snorty. And I guess I'll be doing a lot of gifting of the stuff I hoarded that is staying. LOL

Thank you Sarah and BVG. I think the response is wonderful. People didn't get everything they wanted, but you didn't vault everything you wanted. This would be considered a successful negotiation. Some of us see that.

Thank you for the offer Christine but I am just buying them from the at home tab.... 3 browsers and all are greyed out(chrome, desktop and puffin) but I can still buy at home... Thank you again for the offer, I really do appreciate it! I am home alone though and I guess this will pass the time since my husband is away... Just, me, a cat, a cup of hot tea, good omens on the tv and hundreds of ropes in Yo!! I know how to party!! :)


PS, thank you sarah for the info.... :) It didnt work, but I am sorting it any way! Only me, I swear i am a magnet for weird stuff happening!

Yoyi
YoAficionado

Status:
Registered: Aug 24, 2008
Posts: 3865

Thu Sep 12, 2019 3:18 pm
Thanks so much!!! Great group of items!! I'm running to Yo to buy more ropes!!
:heart: :heart: :heart:

Fermitthekrog
YoEnthusiast

Status:
Registered: Jul 14, 2008
Posts: 9425

Thu Sep 12, 2019 3:41 pm
Viking Sarah wrote:Hey YoFans!

First, I'd like to thank you for your overwhelming feedback regarding the vaulting of themes. We have carefully reviewed everything you have stated, and we will continue to review your comments and concerns going forward.

At this time, we wanted to provide you with an initial update based around your feedback. This update will let you know what has been decided for the foreseeable future; however, we will continue to keep you all informed once any additional decisions are made.

As of right now, I can confirm for you that after MF2015 has been vaulted, no additional themes will be vaulted until November 2019.

Speaking of MF2015, we understand that this was a highly debated theme to be vaulted. While we were unable to save all requested items, we were able to save a few more than the items that would normally go into YoDepot. As our way of showing our immense appreciation to all YoFans, we are happy to let you know that the following MF2015 items will be saved from the Vault, and moved to YoDepot when the pre-vaulting period is over:

  • Curtained Windows (Purple, Red, Green, and Blue)
  • Single Stones (1-4)
  • Standing Stones
  • Scorch Marks (1-4)
  • Pillars (Tall and Thick - Flowered, Wall, Mossy, Regular, and Broken variants)
  • Corner Support Pillar
  • Sun Beams (Purple, White, and Yellow)
  • Stone Archway
  • Medieval Windows (Double, Round, Curved, and Rectangular)
  • Pillars (Medieval, Ivy Covered, and Half-Covered)

We do need to stress that these items automatically being saved from the Vault is a one-time occurrence. With that said however, we are also excited to let you know that going forward we will be asking YoFans for more input regarding which items will be moved to YoDepot when a theme is being vaulted. These details are still being worked out, but we will definitely be back to update you with that information when it has been finalized.

Thank you to everyone for your input, and I invite you to please continue to leave your feedback, comments, and concerns as I promise you that we are listening, we do care, and YoFans are what make everyday so great! :heart: :heart: :heart:
I am genuinely appreciative of this and very thankful for my fellow decorators who fought for this also, without their voices this may never have happened.

Please follow through as mentioned with changes to how feedback is received over retaining staple items and seriously consider what has been said about items being moved in the first instance. Sometimes it is unclear which items should remain and what is considered staple but a quick survey I am sure would point you in the right direction. Yes there are some decorators that differ as to what they will use but if we look at the items traditionally kept in the depot this is also a good start to what should be retained in the future.

Oh and if you consider retiring Old nightclub theme the party favor is a must save they are used for pictographs and are used in huge quanitities per room.
They would be an item that you may not realise has a massive potential to cause a great deal of distress and upset for pictograph decorators :heart:

:rose:

Yoyi
YoAficionado

Status:
Registered: Aug 24, 2008
Posts: 3865

Thu Sep 12, 2019 4:09 pm
Yoyi (2227873) wrote:Thanks so much!!! Great group of items!! I'm running to Yo to buy more ropes!!
:heart: :heart: :heart:


BTW: I can only buy ropes from my place. If I try to get them visiting the Furn Store, they are grey out for me and says that are not longer available.

:heart: :heart: :heart:

Snorty
YoBeliever

Status:
Registered: Oct 01, 2008
Posts: 11779

Thu Sep 12, 2019 4:11 pm
Yoyi (2227873) wrote:
Yoyi (2227873) wrote:Thanks so much!!! Great group of items!! I'm running to Yo to buy more ropes!!
:heart: :heart: :heart:


BTW: I can only buy ropes from my place. If I try to get them visiting the Furn Store, they are grey out for me and says that are not longer available.

:heart: :heart: :heart:

That sucks! I thought it was just me. I tried 3 browsers!

LisaTM
YoCrazy

Status:
Registered: Feb 24, 2009
Posts: 24234

Thu Sep 12, 2019 4:23 pm
Thank you for listening to us and saving these items! I’m a bit gutted that the ropes didn’t make it, but with the other stuff being saved, I have much less to stockpile now.

Bookworm J
YoGroupie

Status:
Registered: Oct 17, 2009
Posts: 4877

Thu Sep 12, 2019 4:24 pm
BTW: I can only buy ropes from my place. If I try to get them visiting the Furn Store, they are grey out for me and says that are not longer available.
:heart: :heart: :heart:

That sucks! I thought it was just me. I tried 3 browsers!


They are still there at the store - if you go to the furniture store, and search for "chandelier rope" they each come up 2 times - once greyed out, and once available at the sale price
Image

Bookworm J
YoGroupie

Status:
Registered: Oct 17, 2009
Posts: 4877

Thu Sep 12, 2019 4:26 pm
LisaTM (10095126) wrote:Thank you for listening to us and saving these items! I’m a bit gutted that the ropes didn’t make it, but with the other stuff being saved, I have much less to stockpile now.


SO GLAD I didn't have to try to stockpile the sunbeams - can you imagine?

Snorty
YoBeliever

Status:
Registered: Oct 01, 2008
Posts: 11779

Thu Sep 12, 2019 4:28 pm
Bookworm J (129336295) wrote:
BTW: I can only buy ropes from my place. If I try to get them visiting the Furn Store, they are grey out for me and says that are not longer available.
:heart: :heart: :heart:

That sucks! I thought it was just me. I tried 3 browsers!


They are still there at the store - if you go to the furniture store, and search for "chandelier rope" they each come up 2 times - once greyed out, and once available at the sale price
Image

:hug: :hug: :hug: :hug: Now I can go hoard more!!

AyEsHa
YoGroupie

Status:
Registered: Feb 04, 2011
Posts: 4167

Thu Sep 12, 2019 5:59 pm
ohh finally the favorite stuff is not leaving store thank you BVG that means alot :) :)

LisaTM
YoCrazy

Status:
Registered: Feb 24, 2009
Posts: 24234

Thu Sep 12, 2019 6:01 pm
Bookworm J (129336295) wrote:
LisaTM (10095126) wrote:Thank you for listening to us and saving these items! I’m a bit gutted that the ropes didn’t make it, but with the other stuff being saved, I have much less to stockpile now.


SO GLAD I didn't have to try to stockpile the sunbeams - can you imagine?


Oh I can! I need a 12 step program for my hoarding problem :haha: I’m gonna have like 3 storage units full of ropes :wailing: :nerd:
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