Viking Andrew wrote:I’d like to take a moment to clarify a few things on behalf of the team:

Whenever we look at taking action in game, our first focus is to make a change that impacts as small of a player group as possible. It doesn’t matter if it’s a bug, or an art issue, or a problem with a larger feature like the Buddy List - we know any change that’s made to YoWorld on a large scale has a chance to truly, genuinely harm your experience. I hope, at the very least, this can convey that the seriousness of this issue meant we could not stand by idly after we discovered the risk to our community at large.

We cannot fully discuss the details behind the trouble with our Paint Boards, but we can say that the main issue involved the use of uploaded images, violating ToS, and as such, we are required to remove this feature. In disabling them there have been a lot of valid points brought up within the community that should be addressed. Mostly around the way we’ve gone about our current, temporary solution.

Why disable all Paint Boards? The issue we needed to address in Paint Boards required us to disable the feature as the only means of protecting the community. This is due to the way the Paint Boards item works. As an older item, with older code, the solutions we have access to are much more limited.

Can’t we just fix it? Any change we would make to this feature would require a total overhaul of the Paint Board item.

Why didn’t you let me save my work? This is, currently, not how Paint Boards work. While the images are saved locally, any change or update to the Paint Board feature means that any work on the item as it currently exists is lost.

Will I get my images back? We understand how important this feature is to our players and we are actively exploring ways to address this concern.

Our team understands that these items don’t just represent creative fun - they’re an investment you’ve made. We aren’t ready to discuss compensation with the community yet, but we’re absolutely going to find a way to make this right.

The very nature of the item means that the second something was to go wrong, or any fix needed to be made, your work was at risk. Naturally, this wasn’t a problem when the item was working as intended. When things are fine, there’s nothing to worry about.

With this particular discovery of a ToS violating complication in Paint Boards action needed to be swiftly taken, which meant that the underlying issue within Paint Boards arrived much sooner than we expected.

Our team is extremely aware of the way Paint Boards are used. We know these items are integral to many social events, and have become a key component in your decorating. The art that you’re showing off here is a true testament to that. We also know that these items are key parts of events, trading, conversations between players, and are a staple to allowing you to decorate in creative ways our team can only begin to catch up on. So where does that leave us?

Our team is working on a solution for this particular issue. This situation involving Paint Boards is complicated, but we have a lot of faith in our team’s ability to resolve this issue.

We know you probably have questions, and we’ll be opening up a thread here for you to focus them all in one place.

Amaya (139390344) wrote:

Viking Andrew wrote:I’d like to take a moment to clarify a few things on behalf of the team:

Whenever we look at taking action in game, our first focus is to make a change that impacts as small of a player group as possible. It doesn’t matter if it’s a bug, or an art issue, or a problem with a larger feature like the Buddy List - we know any change that’s made to YoWorld on a large scale has a chance to truly, genuinely harm your experience. I hope, at the very least, this can convey that the seriousness of this issue meant we could not stand by idly after we discovered the risk to our community at large.

We cannot fully discuss the details behind the trouble with our Paint Boards, but we can say that the main issue involved the use of uploaded images, violating ToS, and as such, we are required to remove this feature. In disabling them there have been a lot of valid points brought up within the community that should be addressed. Mostly around the way we’ve gone about our current, temporary solution.

Why disable all Paint Boards? The issue we needed to address in Paint Boards required us to disable the feature as the only means of protecting the community. This is due to the way the Paint Boards item works. As an older item, with older code, the solutions we have access to are much more limited.

Can’t we just fix it? Any change we would make to this feature would require a total overhaul of the Paint Board item.

Why didn’t you let me save my work? This is, currently, not how Paint Boards work. While the images are saved locally, any change or update to the Paint Board feature means that any work on the item as it currently exists is lost.

Will I get my images back? We understand how important this feature is to our players and we are actively exploring ways to address this concern.

Our team understands that these items don’t just represent creative fun - they’re an investment you’ve made. We aren’t ready to discuss compensation with the community yet, but we’re absolutely going to find a way to make this right.

The very nature of the item means that the second something was to go wrong, or any fix needed to be made, your work was at risk. Naturally, this wasn’t a problem when the item was working as intended. When things are fine, there’s nothing to worry about.

With this particular discovery of a ToS violating complication in Paint Boards action needed to be swiftly taken, which meant that the underlying issue within Paint Boards arrived much sooner than we expected.

Our team is extremely aware of the way Paint Boards are used. We know these items are integral to many social events, and have become a key component in your decorating. The art that you’re showing off here is a true testament to that. We also know that these items are key parts of events, trading, conversations between players, and are a staple to allowing you to decorate in creative ways our team can only begin to catch up on. So where does that leave us?

Our team is working on a solution for this particular issue. This situation involving Paint Boards is complicated, but we have a lot of faith in our team’s ability to resolve this issue.

We know you probably have questions, and we’ll be opening up a thread here for you to focus them all in one place.

Literally nothing you say can make this better. It's all just bad excuses. Why is a total over haul of the system too much for y'all to do? Yes you could have let people screen shot and save their images before destroying them. There is no way you guys could have thought this would go over well when you say your team knows "extremely well" how they are used, at least not if you live in reality. Now y'all are trying to backpedal and say it's a temporary solution.
You may claim to have faith in your teams ability to resolve the issue, but how can you expect any of us to have the same faith when it has been so very eroded over the last few years?

Viking Andrew wrote:I’d like to take a moment to clarify a few things on behalf of the team
[...] viewtopic.php?p=5452853#p5452853

Mir (102794171) wrote:No disrespect meant to you at all Viking Andrew, or a few other Vikings I've had the pleasure of conversing with.
This is the end for me.
Rooms I made that included paintboards were for one of two reasons.

1. It was a memorial room I made for a friend that used to play this game who died years ago. That room and the ability to still be able to visit her and leave her a message even though I know she'll never read them, meant a lot to me.

2. It was a room from a movie that captured me and the ability to recreate it on another platform was really inspirational for me. I made that room in here then painted it on canvas for my niece who loves the movie.

I'm done.
Regardless of what BVG reasons are. Once again, you ignored what the outcome might cause for the most important people who keep your game going.

Eliza Whitehorn (178680937) wrote:I truly hope you’re happy. You’ve taken art that people can’t even get back most likely. You only care about how much money your game pulls in. I cancelled my VIP, I’m not buying yo cash again and neither are some people I’ve seen. Good luck ruining the rest of the game. Saying this was your only solution, sure it was.

Mir (102794171) wrote:No disrespect meant to you at all Viking Andrew, or a few other Vikings I've had the pleasure of conversing with.
This is the end for me.
Rooms I made that included paintboards were for one of two reasons.

1. It was a memorial room I made for a friend that used to play this game who died years ago. That room and the ability to still be able to visit her and leave her a message even though I know she'll never read them, meant a lot to me.

2. It was a room from a movie that captured me and the ability to recreate it on another platform was really inspirational for me. I made that room in here then painted it on canvas for my niece who loves the movie.

I'm done.
Regardless of what BVG reasons are. Once again, you ignored what the outcome might cause for the most important people who keep your game going.

Viking Andrew wrote:

Eliza Whitehorn (178680937) wrote:I truly hope you’re happy. You’ve taken art that people can’t even get back most likely. You only care about how much money your game pulls in. I cancelled my VIP, I’m not buying yo cash again and neither are some people I’ve seen. Good luck ruining the rest of the game. Saying this was your only solution, sure it was.

Believe me, we're not happy.

This is not something that we wanted to do, it is something that we had to do. Again, I can't get into specifics, but wiping boards is something that we were required to do.

I genuinely wish there was an alternative route we could have taken.

Viking Andrew wrote:I’d like to take a moment to clarify a few things on behalf of the team:

Whenever we look at taking action in game, our first focus is to make a change that impacts as small of a player group as possible. It doesn’t matter if it’s a bug, or an art issue, or a problem with a larger feature like the Buddy List - we know any change that’s made to YoWorld on a large scale has a chance to truly, genuinely harm your experience. I hope, at the very least, this can convey that the seriousness of this issue meant we could not stand by idly after we discovered the risk to our community at large.

We cannot fully discuss the details behind the trouble with our Paint Boards, but we can say that the main issue involved the use of uploaded images, violating ToS, and as such, we are required to remove this feature. In disabling them there have been a lot of valid points brought up within the community that should be addressed. Mostly around the way we’ve gone about our current, temporary solution.

Why disable all Paint Boards? The issue we needed to address in Paint Boards required us to disable the feature as the only means of protecting the community. This is due to the way the Paint Boards item works. As an older item, with older code, the solutions we have access to are much more limited.

Can’t we just fix it? Any change we would make to this feature would require a total overhaul of the Paint Board item.

Why didn’t you let me save my work? This is, currently, not how Paint Boards work. While the images are saved locally, any change or update to the Paint Board feature means that any work on the item as it currently exists is lost.

Will I get my images back? We understand how important this feature is to our players and we are actively exploring ways to address this concern.

Our team understands that these items don’t just represent creative fun - they’re an investment you’ve made. We aren’t ready to discuss compensation with the community yet, but we’re absolutely going to find a way to make this right.

The very nature of the item means that the second something was to go wrong, or any fix needed to be made, your work was at risk. Naturally, this wasn’t a problem when the item was working as intended. When things are fine, there’s nothing to worry about.

With this particular discovery of a ToS violating complication in Paint Boards action needed to be swiftly taken, which meant that the underlying issue within Paint Boards arrived much sooner than we expected.

Our team is extremely aware of the way Paint Boards are used. We know these items are integral to many social events, and have become a key component in your decorating. The art that you’re showing off here is a true testament to that. We also know that these items are key parts of events, trading, conversations between players, and are a staple to allowing you to decorate in creative ways our team can only begin to catch up on. So where does that leave us?

Our team is working on a solution for this particular issue. This situation involving Paint Boards is complicated, but we have a lot of faith in our team’s ability to resolve this issue.

We know you probably have questions, and we’ll be opening up a thread here for you to focus them all in one place.

Willow Amelia (2670049) wrote:KEEP CANCELLING THOSE VIP MEMBERSHIPS. I am sure they had a lot of those in the first 24 hours. I was one of them. Don't buy YC. Don't buy anything that benefits BVG. They dont't care about us. Girls, we have enough hairs. Boycott all purchases to show them the biggest mistake they have made. ONLY WAY TO MAKE THIS HAPPEN is STAND STRONG. STAND UNITED. BOYCOTT.