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- YoWorld Forums > > Whats Wrong?

IICOCOAII
YoDedicated

Status:
Registered: Sep 30, 2013
Posts: 6289

Thu Jul 24, 2014 7:33 pm
A friend of mine plays Yoworld. She just opened it up today and noticed that she couldn't see her Buddy List, Events, Auction House, and there was a large black bar on the bottom of the screen. HELP!!! What can she do to fix this? Thanks!

Rain
YoEnthusiast

Status:
Registered: Jul 28, 2009
Posts: 7966

Thu Jul 24, 2014 7:41 pm
A few people had this yesterday but I thought it was fixed.

Tell her to clear cache and if that doesnt work I guess put in a help ticket.

Chase
YoAficionado

Status:
Registered: Jul 22, 2009
Posts: 3381

Thu Jul 24, 2014 7:42 pm
It's probably because they are updating and adding content this evening.

Lella
YoAdmirer

Status:
Registered: Sep 08, 2009
Posts: 2221

Thu Jul 24, 2014 7:44 pm
She needs to reset her zoom default in her browser to 100%, then hit refresh. That worked for me.

Buck
YoSupporter

Status:
Registered: Jun 16, 2009
Posts: 592

Thu Jul 24, 2014 7:45 pm
Lella (120508537) wrote:She needs to reset her zoom default in her browser to 100%, then hit refresh. That worked for me.


+1

Rain
YoEnthusiast

Status:
Registered: Jul 28, 2009
Posts: 7966

Thu Jul 24, 2014 7:50 pm
Right yes. Now I remember Gary saying this yesterday!!

IICOCOAII
YoDedicated

Status:
Registered: Sep 30, 2013
Posts: 6289

Thu Jul 24, 2014 7:57 pm
Ok tyvm! I'll tell her tomorrow morning :)! TYSM everyone!

IICOCOAII
YoDedicated

Status:
Registered: Sep 30, 2013
Posts: 6289

Fri Jul 25, 2014 8:07 am
Ok, so she just tried out Lella's solution, and it worked! TYSM for the help! WOOT

HiLY
YoDedicated

Status:
Registered: Nov 24, 2009
Posts: 5461

Fri Jul 25, 2014 8:13 am
You mean this Black Bar?

Image

SinisterPrime
YoEnthusiast

Status:
Registered: Aug 24, 2009
Posts: 8688

Fri Jul 25, 2014 8:16 am
She has a few option available read yhe link above! Hope it gets sorted! :)
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