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- YoWorld Forums > > Can't Open Chest in Event

rose
YoRookie

Status:
Registered: Jul 03, 2013
Posts: 11

Fri Nov 18, 2022 2:18 am

I can't open chest in Blood Moon Event Help!

ijOjO uK
Moderator

Status:
Registered: Jul 23, 2009
Posts: 14008

Fri Nov 18, 2022 1:39 pm

Welcome to the forums rose. :hug:

Have you tried clearing your browser cache? This might fix the issue.

rose
YoRookie

Status:
Registered: Jul 03, 2013
Posts: 11

Mon Nov 21, 2022 9:35 pm

Yes, I have cleared my cache and I still can't open the chest in the Blood Moon Event. It is so frustrating trying to play this game!

ijOjO uK
Moderator

Status:
Registered: Jul 23, 2009
Posts: 14008

Tue Nov 22, 2022 8:15 am

Sorry to read that rose, if you haven't already try accessing the game thru a different browser than the one you are using and check if that makes a difference.

If it doesn't please submit a ticket using the help button above the game screen and the Player Support Team will take a look and see what is happening on your account. :hug:

rose
YoRookie

Status:
Registered: Jul 03, 2013
Posts: 11

Tue Nov 22, 2022 10:10 pm

Thanks! Playing in another browser helped.

ijOjO uK
Moderator

Status:
Registered: Jul 23, 2009
Posts: 14008

Wed Nov 23, 2022 8:44 am

Awesome!