YoVille will NEVER ask for your password, so please be wary of malicious emails and/or forum posts that request your password, including via web links.
Hey Dango, sorry to read you are having issues with the lock code. To resolve this, you will need to submit a ticket so that the Vikings can assist you directly. If you are unable to access the help tab above the game screen to submit the ticket, please email the Player Support Team, using [email protected] and be sure to include your Player ID which is the number beside your name on this board.