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- YoWorld Forums > > PLEASE READ: Reporting Bugs - Updated!

Viking Jess
YoWorld Community Manager

Status:
Registered: n/a
Posts: 9998

Thu Nov 20, 2014 5:22 pm

Hey YoFans!

It's been a while since Viking John gave you all an update about reporting bugs, so I thought I'd check in with you

First, we appreciate everyone who has reported problems they've had in YoWorld, so please continue to do so! Thanks as well to those who help other players out - it's always nice to see how helpful our community really is

This board is primarily intended for YoFans to discuss any bugs you've been experiencing among yourselves. We do our best to read and review threads on this board, but we aren't always able to reply. If you don't find the answers you're looking for here, your best option is to submit a ticket via the in-game Help button! Tickets help us in two ways: first, we can openly discuss your account details in private conversation with you, and second, tickets send us details that are specific to your account and how you play YoWorld, and these details help us to look into what you're experiencing. Our Happiness Engineers are working almost 24/7 to answer these tickets, so please don't hesitate to contact us if you have something we might be able to help with. We'll do our best to get back to you ASAP!

Thanks a bunch!

Bo YoRehab
YoEnthusiast

Status:
Registered: Sep 04, 2009
Posts: 8723

Thu Nov 20, 2014 7:08 pm

Thanks for keeping us posted Jess.

junetm1yfd
YoNewbie

Status:
Registered: Oct 13, 2014
Posts: 2

Sat Nov 22, 2014 8:35 pm

laura
YoNewbie

Status:
Registered: Aug 26, 2014
Posts: 2

Sun Nov 23, 2014 10:45 am

june u posted under some one else

Ms Min
YoNovice

Status:
Registered: Jan 31, 2010
Posts: 26

Thu Nov 27, 2014 8:45 pm

I am having a problem with my Yo account is moving so slow and I can barely even punch in to collect my salary.

KittyLover
YoRegular

Status:
Registered: Feb 23, 2009
Posts: 353

Sat Nov 29, 2014 10:18 pm

I am having an issue with my BEACHSIDE HOUSE I cannot get into the GUEST BEDROOM upstairs. Tries to load and let me in, but loading stops dead. Can this be fixed PLZ?? I have items in there and outside by the Pool. TYVM KittyLover

ASnow
YoRookie

Status:
Registered: Jul 04, 2009
Posts: 10

Mon Dec 01, 2014 2:29 am

hi...I am having a issue. when I go to yoville. NOthing is loading at all. it just a blank screen. So I just want to know..are u guys fixing some problem with yoville. because I know that when I click on other app like dragon city. it load perfectly fine, and I can get into the game.

So do let me know if it is my own issue that I need to fix or you guy need to help me fix it. Or is it that yoville down for the time being?

( plus, its been ever since black Friday that I was not able to even play yoville)
I know I miss out a lot of stuff that I really want to get. :'(

Do let me know... Thanks you. ( I can only go here because the help tap was not working on yoville. )
~Snow~

anewor
YoApprentice

Status:
Registered: Nov 04, 2010
Posts: 104

Mon Dec 01, 2014 6:03 am

im having problem on playing yoville. i dont see the oploading page and ive been online for more than 4 hours.. its just a white blank page...

anewor
YoApprentice

Status:
Registered: Nov 04, 2010
Posts: 104

Mon Dec 01, 2014 6:10 am

i dont think im having problem with my network connection and i also try to play other games here and its ok so .... are u guys fixing some problems here?..well i can still wait and please do let us know .. thanks guys

Emmie
YoNewbie

Status:
Registered: Sep 27, 2009
Posts: 7

Mon Dec 01, 2014 11:11 am

Hi,New issue with the cyber monday mystery box.I bought 3 boxes at once,set all of them down and 2 vanished.I searched my inventory,I had purchased 2 boxes right before and have those 2 items.Please look into this : ) Thank-you

Emmie
YoNewbie

Status:
Registered: Sep 27, 2009
Posts: 7

Mon Dec 01, 2014 11:24 am

It's all good ....The boxes have reappeared YaY! Place and open 1 box at a time

nicole
YoNewbie

Status:
Registered: Apr 07, 2009
Posts: 1

Mon Dec 01, 2014 9:19 pm

I can't add neighbors or friends the "yoworld add friends/neighbors search page" is not working. I had lot of neighbors before, now i don't have any. I tried adding friends but it seems like it is not loading. please fix this

anewor
YoApprentice

Status:
Registered: Nov 04, 2010
Posts: 104

Wed Dec 03, 2014 11:11 am

I can't seem to get YoWorld to load!I have tried different browsers but still nothing works. but not working..pls help me to fix it
thanks.

Nanny Poo
YoFan

Status:
Registered: Aug 11, 2014
Posts: 1867

Fri Dec 05, 2014 2:48 pm

Mrs MinYFD (148016671) wrote:I am having a problem with my Yo account is moving so slow and I can barely even punch in to collect my salary.

I have to completely close google and reopen yoworld to stop the lagging which is quite irritating. I know they made it faster but more people take advantage of this and they are every where you go. Do we still have more than one server like we use to?

TeeJay
YoNewbie

Status:
Registered: Oct 03, 2009
Posts: 2

Sat Dec 06, 2014 12:55 pm

Yes, i reported yesterday that i couldnt get into my kitchen at my Christmas Country....I can now...but i cant decorate or remove items anywhere in the house. :wailing:

Frankie
YoRegular

Status:
Registered: Sep 13, 2009
Posts: 398

Sat Dec 06, 2014 7:57 pm

I can't enter my Christmas Winter Wonderland.

True That
YoRookie

Status:
Registered: Nov 08, 2009
Posts: 11

Sat Dec 06, 2014 11:25 pm

Just spent about 50 cash in the auction house at the buy out price and have not received any of the items I purchased. Do I need to wait til the auction closes?

Frankie
YoRegular

Status:
Registered: Sep 13, 2009
Posts: 398

Mon Dec 08, 2014 10:50 pm

I know there are no more special delivery boxes, but why can't we open the ones in our inventory. If I knew this would happen - i would have opened them before the take over.

We need free gifts, the silver chests, widgets, and free nitro. Thanks.

Deep
YoNewbie

Status:
Registered: Feb 09, 2013
Posts: 2

Tue Dec 09, 2014 9:56 pm

I attempted to ride my rideable christmas shopping cart multiple times by opening my inventory. This wasn't working so I thought it was just lag. I refreshed and tried it at my home. It didn't work. I then attempted to place the item in the room and ride it manually. Instead, my shopping cart disappeared and it isn't showing up anywhere in my inventory. Please fix this!

Nancy
YoRookie

Status:
Registered: Oct 24, 2009
Posts: 12

Wed Dec 10, 2014 2:06 am

A couple of months ago, apparently someone got into my account, stole my 8 million in coins. Bad enough i have to lose that, but no longer have the 400+ neighbors i have, even though they are showing in my windows, , shows me as an apprentice at the factory. I cannot receive or send gifts, can't click on anything anyone posts, because my account is showing. i don't have neighbors! Can someone please fix it where i can have all my neighbors back? :sad: