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Bri YTS
YoRookie

Status:
Registered: Jul 25, 2009
Posts: 14

Mon Jul 29, 2024 8:45 am
Vikings would you please tell me what is happening with Yo World Companion? It is saying down for maintenance. Are you working on it or is it broken for good?
Thank you!

Viking Andrew
The Best Taco Artist

Status:
Registered: n/a
Posts: 5297

Mon Jul 29, 2024 9:57 am
Hey there.

We ended support for the Mobile Companion app last year. You can read all about it here. viewtopic.php?f=2&t=245597&p=5390648&hilit=companion#p5390648

Tara
YoNewbie

Status:
Registered: Oct 05, 2009
Posts: 1

Tue Jul 30, 2024 3:53 am
Does that mean any coins in there are lost??

Stormy Amphitrite
YoFan

Status:
Registered: Mar 13, 2016
Posts: 1771

Wed Jul 31, 2024 8:19 am
Viking Andrew wrote:Hey there.

We ended support for the Mobile Companion app last year. You can read all about it here. viewtopic.php?f=2&t=245597&p=5390648&hilit=companion#p5390648


I was told that it just needed to be synced with Facebook again as it went down a few days ago when Facebook screwed up access for games (including YW) that platformed on it. It was implied in answer to my query on this forum that it was a simple fix, not a maintenance issue. This is the thread https://forums.yoworld.com/viewtopic.php?f=2&t=249873

I also would like to get my coins out as well.

Viking Andrew
The Best Taco Artist

Status:
Registered: n/a
Posts: 5297

Wed Jul 31, 2024 8:48 am
At the time that we shut down the companion app we gave everyone a month of notice to transfer all of their funds.

At the end of that month, we automatically did so for anyone that wasn't able to during that time.

Anything earned after that transfer is not going to be able to be recovered anymore as the app is no longer supported.

Stormy Amphitrite
YoFan

Status:
Registered: Mar 13, 2016
Posts: 1771

Wed Jul 31, 2024 8:53 am
Viking Andrew wrote:At the time that we shut down the companion app we gave everyone a month of notice to transfer all of their funds.

At the end of that month, we automatically did so for anyone that wasn't able to during that time.

Anything earned after that transfer is not going to be able to be recovered anymore as the app is no longer supported.


Are you saying the answer given by Peeky Cheeks is incorrect?
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