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- YoWorld Forums > > VIP Membership

CzecHawk
YoNovice

Status:
Registered: Jul 11, 2009
Posts: 39

Mon Dec 30, 2024 2:39 pm

I purchased an entry VIP subscription, then changed my mind and canceled it. I reconsidered and updated to a premium. I chose the premium for the unlimited numbers of items you can post in the auction. Sadly, that was not the case. I could post the usual number even with the membership. Years ago I had a VIP subscription which gave me 5 yocash per month and a larger selection and more elaborate items in the VIP store. I subsequently decided that the reasons for keeping the membership did not outway the reasons for canceling it. Therefore I canceled the premium as well. The purchases do not show up in my log, nor did the refunds. How do I proceed in order to reclaim my money for the canceled memberships?

Miss T
Moderator

Status:
Registered: Feb 01, 2009
Posts: 9688

Mon Dec 30, 2024 2:55 pm

Hiya

Please submit a ticket in game by clicking on the Help tab as indicated below :idea:

The team will be able to guide you through the actions you need to take to recover the funds :thumbsup:

CzecHawk
YoNovice

Status:
Registered: Jul 11, 2009
Posts: 39

Mon Dec 30, 2024 9:35 pm

Thanks Miss T!