ijOjO uK
Moderator
Status:
Registered: Jul 23, 2009
Posts: 14008
Mon Apr 04, 2022 1:29 am
Hey MVII, just to confirm that you have not purchased the free Flat House before as we are only allowed one free purchase each.
If no, there are two things you can try: first try clearing your browser cache to ensure you are accessing the most updated game data.
If that doesn't work you can try this link
Link to Free Home and see if that brings up the free house.
If neither of those suggestions work, you will have to submit a ticket to the Player Support Team, using the help tab above the game screen and they will resolve the issue for you.
![Hugs :hug:](https://forums.yoworld.com/images/smilies/hug.png)