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- YoWorld Forums > > Black Friday

Kelly
YoRookie

Status:
Registered: Apr 12, 2018
Posts: 23

Fri Nov 25, 2022 11:43 pm

I purchased the Black Friday Hanging Planets and I have not received them yet. :eh:

Kelly
YoRookie

Status:
Registered: Apr 12, 2018
Posts: 23

Mon Nov 28, 2022 12:52 pm

Still waiting!!!

ijOjO uK
Moderator

Status:
Registered: Jul 23, 2009
Posts: 14008

Fri Dec 02, 2022 7:29 am

Hey Kelly, does it show up on your in game logs?
If yes and you have cleared your browser cache and still do not see them in your furniture inventory, please use the help tab above the game screen to send in a ticket.

Kelly
YoRookie

Status:
Registered: Apr 12, 2018
Posts: 23

Sat Dec 03, 2022 5:12 pm

Hey ijojo uk, it's not showing up anywhere. I sent an email already, however, I will send a ticket too. Thank you.

ijOjO uK
Moderator

Status:
Registered: Jul 23, 2009
Posts: 14008

Sat Dec 03, 2022 8:22 pm

No worries Kelly... with the increased volume of tickets being sent in (because of YoCom and the glitches) there is some delay with the response time. Please be assured the Vikings will look into this for you and resolve it as soon as they get to your ticket. Thank you for you patience. :hug:

Kelly
YoRookie

Status:
Registered: Apr 12, 2018
Posts: 23

Sun Dec 04, 2022 7:56 pm

Got it! Thanks again :hug: