Lock code won't let me put my code in the box and of course I can't remove it for the same reason!!!

Hey lolo you have to submit a ticket regarding lock code issues

Sorry I just now seen this, no I did not. I finally got it to a point that I was able to disable it. I recently submitted a ticket for another matter and was talking to a young lady from support, she asked me a question and I have answered her about 4 times and I still haven't gotten a response back and it is going on 2 weeks now so I figured the whole ticket process is a waste of time. Thank you for asking, our short conversation is more than I got with the support team.

Hey lolo I am really sorry that you have had this experience. If you could DM me your ticket number I can flag this up with the team and then you can provide this feedback directly also.